Reviews
Larry Lentz was definitely kind, honest, and truly helped...
Larry Lentz was definitely kind, honest, and truly helped us buy the perfect car! The “Other Larry” wowed us with all the spectacular features! We were like kids in a candy store when he gave us the tutorial on all of the bells and whistles. They both made our buying experience luxurious!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Larry and Larry are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!
Great sales service. Finance team amazing. And they took...
Great sales service. Finance team amazing. And they took time to explain all the features of the car. Great experience. Thank you for great service overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Easy to deal with. No hassle. Video of car's inspection...
Easy to deal with. No hassle. Video of car's inspection was impressive. Ready in a timely manner. Would recommend to other BMW owners. Service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Absolutely amazing. When I had an issue with my coolant...
Absolutely amazing. When I had an issue with my coolant light coming on, I called Ethan in service, he gave me the road side assistance number to call-they got my car towed; arranged an Uber to get a loaner car and then Autohaus service took care of everything so professionally. Ethan really went to bat for me on getting the service covered under the warranty and kept me informed every step of the way. Thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Ethan is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!
Outstanding responsiveness and tech-savy employees...
Outstanding responsiveness and tech-savy employees throughout the process. Closed the entire deal virtually. Accepted my paperwork electronically and provided home delivery of car! Bravo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!
This was my first visit to your Autohaus And it was very...
This was my first visit to your Autohaus And it was very nice. Everything was clean and everyone was pleasant and helpful. The waiting area it was very comfortable. It’s nice for future reference to know that there are workstations.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Amazing customer service. I am so gladI picked Autohaus...
Amazing customer service. I am so glad I picked Autohaus BMW! They made the experience seamless! Matt was a pleasure to work with and so was the technical guy who showed me all the features of my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Matt is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!
Autohaus has been very, very good to me. I bought a used...
Autohaus has been very, very good to me. I bought a used 328i in excellent condition in 2016, which they serviced whenever I requested. Even if all I needed was an inspection, I never felt pressured to choose extra services (though sometimes i did), and they always treated my car like a jewel. I also do a lot of my own service work and their sales department (especially Patty) has been incredibly helpful to me in showing me the things which needed repairing those that can wait. The service itself is professional and they stand by their work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!
Professional, low stress sale, long term sales...
Professional, low stress sale, long term sales associates, clean dealership, competitive pricing and financing. The small gift was a nice touch. In short, a luxury experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
The visit and service was good but the washing of the car...
The visit and service was good but the washing of the car was not well but the mechanic and the customer service was good also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the feedback! We are happy to be of service and look forward to the next time, take care!
