Jessup Auto Plaza

Everyone was very helpful, courteous and kind. Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW

Large dealership, seems like frequent turnover among service advisors, but all seem to work at trying to make the car owner feel good.

Daniel is great! He helped me to get my car fixed in a timely fashion and the shuttle allowed me to get some work done at home while my car was in the shop!

Very good experience at Jessup for our Chevy Spark. We really appreciated that extra effort

My experience with getting the first oil change, recall work and rotating tires was five star. Plus they washed the truck.

Alexis was helpful and supportive throughout the sales process. We gave his name to a friend that loves our car, and would like to purchase a car at Jessup Auto Plaza.

Great service!! Everyone was super helpful and I was able to get in and out quickly

Needed an oil change, and had engine issues. They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, so they ended up not charging me for it, but we should have been informed better of the issues that were taking the service so long. We did not get our car back until the end of the next day when we were told it should be done by the end of day one. We have always had good service with Jessup, so was surprised at the lack of professionalism this time. We will be back though. It’s a good dealership…must have had a bad day.

They perform excellent service and are fast and efficient. The customer service is great and love the coffee area. Thanks Jessup!

My first experience with the service department was not the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, asked the correct questions and worked very hard to repair my car. He left no stone unturned and made my day! The car has been running very well since then and I cannot say enough how great this mechanic was. All the service people at Jessup could learn a lot from David in terms of how to treat a customer.