Reviews
Write a reviewAlways great service
Mike in service has always handled my repairs with quality and thoroughness. Very personable. Great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! We'll be sure to pass along the kind words to Mike! We really appreciate your feedback and your loyalty!
Pearlie McDaniel, a satisfied customer!
My experience at Gossett Kia South in Memphis, TN is always a plus. From the servicing department to the sales department. We just purchased our 4th car from Barbara Gamble at the dealership. She is so nice, informative and answers all of your questions. I have never had a bad experience there. Barbara Gamble is Awesome, and so is Gossett Kia South. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate the nice review, Pearlie! We're glad that Barbara has helped make your car buying experiences so enjoyable. We'll be sure to let her know! Thank you for the kind words and for continuing to choose Gossett!
The wait is painful
The service people are very professional. The problem is the waiting area. They have a short sofa 2 club chairs a desk side chair & 1 broken desk chair.6 seats & 8 or more waiting. I waited an hour and a half past appointment time before they started service. Why set appointments?!Then another hour while they did the oil change & tire rotation. They have a brochure in the service area promising like home atmosphere complete with snacks. NOT HOME LIKE they do have a snack machine. I will avoid service @ this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Optima
Great sales person (Barbara Gamble)! She is very informed and efficient as a sales person. Thank you for making my "car buying experience" so smooth!?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your feedback and 5 star review! We're glad that Barbara was able to help make your car buying experience a smooth one we'll relay the message! We appreciate your business and it was our pleasure serving you!
Amazing!
They truly care about their customers. I felt like they treated me as if they knew me personally. I have bought two of my last vehicles at this location & I will continue to recommend them. Finance manager is super nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words! We're so pleased to hear you were satisfied with your recent car buying experience, and hope you're enjoying your new ride. We truly appreciate your loyalty and your recommendations!
A miracle!!
The wonderful team at Gossett on Mt. Moriah got my husband and I financed with a new car and we both had low credit scores.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the kind words! We're so glad the team here was able to help you out and make you a proud owner! We appreciate your feedback and enjoy your new ride!
Great experience
They know what they are doing. Very streamlined process and fantastic customer service. They definitely stood out from other dealers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the kind words and the 5-star rating, Brian! We hope to see you back again soon!
1st Time Car Buyer
This was my first time buying a car on my own. I didnt get the car I initially went in for but did get approved for a car. At first I was disappointed but think i got a good deal overall compare to other options from other dealers. The saleswoman Bernice was patient with me and sold me a car that she herself drive. She called me several days after to check on me and to further show me features on car. As well as the sales manager Micci was diligent in getting me approved. So, was I sold a brand new 2017 Kia Forte off showroom floor just in time for Christmas and my Birthday! Overall, I had a great experience thus far with purchase and would recommend them if in market for Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love to hear that, Shalinda! We're very pleased that Bernice and Micci were able to take care of you and help make your first car buying experience a great one. Thanks so much for taking the time to write us a review and we hope you enjoy new Forte!
Purchasing a Vehicle
We purchased a number of vehicles with the help of Bernice Pinnock and Charles Micci. They were a pleasure to work with through the buying process.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trudi, thank you for choosing Gossett Hyundai South as the home for your vehicle purchases! We loved working with you, and we're glad that working with Bernice and Charles was a joy.
Terrible sales people
Mike in the service department is the best, the salesmen are not.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Lisa, while we're happy that you love Mike's workmanship, we're saddened to hear that you aren't likewise satisfied with our sales department. Please call us so we can discuss this and make you a happy customer.