Reviews
Write a reviewKia Gossett
The salesmen where very friendly and they helped me even when I wasn't sure as to what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adrian, we're so happy that our salesmen could help you find exactly what you were looking for even when you weren't sure yourself!
Sandra Roth, Memphis, TN
I have been bringing my Sorrento to Gosset Kia South for almost three years. I Have always received great service from the Technicians. Will continue to patronize this location as it is convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandra, thank you very much for choosing Gossett Hyundai South as the home for your Sonata's service needs! We're so happy to heat that you enjoy our convenient location and out great technicians.
Best Experience Ever
Very friendly, went above and beyond. I'll never go any where else
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your loyalty to the Gossett brand!
Surprise
I'm glad to say that I had a great experience buying my new 2017 Kia Sportage. Being as I have always owned toyotas or Hondas, I was shocked that this car has such good quality and is so fun to drive. The entire buying experience was pleasant and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, thank you so much for your kind words, and let us be the first to congratulate you on your new Sportage! We are so happy to hear that you had a pleasant experience with our sales team. We hope to see you again!
Best Experience Ever!!!
Nicest people and they truly do try and get you the best deal they can. I will never go anywhere else ever again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave this kind review about your recent experience here at Gossett Kia South. We're very pleased to hear that we could get you a great deal. Welcome to the Gossett family!
Wonderful experience on getting my first car...
wonderful experience on getting my 1st car. They saw my needs for a car for my family and I and they made it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Victoria, congratulations on the purchase of your first new car! We were happy to help.
Great test drive experience
I went to Gossett Kia to test drive the 2015 Kia Optima LX. The salesman who showed me the car was Francis P. He was terrific: very professional, knowledgable, courteous, and easy-going; he didn't pressure me at all or cause me any anxiety. I really enjoyed the test drive, and while I didn't buy the car in the end, I liked it a lot (the Optima was my second choice after test driving several other makes and models). Unlike some other dealerships I visited, one thing I liked about Gossett Kia was that they didn't include a bunch of pre-installed dealer add-ons on every car (there were some variations of each model, one might have mud guards installed for instance, but another would have nothing added). I would definitely recommend this dealership to a friend who was considering a Kia. I gave it a 4 out of 5 stars because the showroom was a bit dark and cramped feeling compared to some other dealerships I visited, which had bright and open layouts. Francis P. was definitely a 5 star salesman though!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for your kind review of your experience at Gossett Kia South! We know that Francis truly enjoyed working with you even though you ultimately did not end up purchasing from us this visit. We are pleased to hear your feedback about our showroom and our vehicles without bundled-in accessories. Our goal is to provide our customers with the most value for their money, which is why we allow each buyer the ability to customize their own vehicle. We are looking forward to working with you again in the future. Thanks!
helpful just nervous
Me and my husband signed papers yesterday on our new car but one of the papers says the deal is not final until the dealership receives payment from the bank they are getting the loan through. I have seen and read so many stories of these things not working out that I am really nervous even though we were pre-approved and made a down payment. I want everything to go smooth and would like to know everything is going ok with the loan before I go crazy:/ they said if u don't hear from us everything is ok but I don't want to end up getting a phone call in 2 weeks or something saying it was denied or the bank changed their mind. Help me please I need to ease my mind.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for taking the time to leave your review of your experience at Gossett! We would like to answer any questions you may have; please give us a call and ask for Jeff Allen at our Gossett Kia/Hyundai South location. We're sure he can address any concerns that you may have. Congratulations on your new ride!
Great Service
Service manager David Lane and his crew are awesome! They service all makes and models. Great experience . Give them a try!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the compliments! Our service team is dedicated to providing the best for our customers and we're happy to hear your recommendation and experience. We look forward to seeing you in the future.
Damaged my car
I took my car in for warranty repair and routine maintenance. When I left 5 hours later, they informed me that I had a bent rim. I did not have a bent rim when I arrived. I called the service manager to complain. He told me that his technicians did not bend the rim and I would have to purchase a new one. After taking my car to a tire shop, they said the rim was bent in the center where the lug nuts go and the only way that happens is if the tire is not put on straight or the lug nuts were not tightened properly. Guess I am just supposed to give Gossett some more money. I will never take my car back for them to do more damage!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase