Porsche Austin

Work was done in a timely manner. Arrived early for appointment, car was taken back immediately. Jordan responded almost immediately when text about status of work.

Bought a used car and was going to pick up 3-7 days later after they fixed a few things on it. The salesman let me know that things were on schedule and when we got to the 7th day and I stated that I was getting a little annoyed that was it. I wouldn’t tell me what the issue was why I wasn’t able to pick it up. I finally let the salesman know that I was coming up there and he said OK. When I got there the used car sales manager told me that they found another issue after repair for a longer period and that they did not know when they would get the part in from Porsche. They had very little knowledge about the 996 they were selling me. When asked about the IMS issue...they said that I had the “good one”! Porsche didn’t have a “good one” which is why they were sued years ago. I then decided to cancel the sale. They tried to put my debit down payment on my debit card and said that they couldn’t. I was told I need to wait for a check to be sent to me and that could take up to one month. Live and learn.

Chase, Service Rep, accommodated my immediate need to replace a battery and perform some factory recall improvements. Had the 911 back the next day washed up and ready. Very attentive.

Service great. Work done promptly rattle in cab roof seems to be gone. Service advisor Jordan is great. the tech who helped was a pro.

good service，friendly and professional staff，timely status updates，easy to make an appointment pretty soon，loaner car was clean，service was done quickly，very satisfied

Managment is terrible. They have zero interest in creating relationships with customers. 50% of the experience of owning a vehicle is the dealership. This one does not qualify.

All the staff outstanding wonderful people very hard workers they work as team ! Excellent job keep it moving ! Thank you all and be safe ! Best Arturo

Great service and very responsive! My car was picked up serviced and returned cleaned within a few hours. I would definitely recommend this dealership for any or all your service needs.

Porsche Central Austin has always provided excellent service to its customers. We are very satisfied with Chase who has been our service representative since our inception of servicing our Macan in Austin dealership. The dealer and it’s employees are always friendly & willing to assist us.

Received exceptional service during this month of April 2020 for a recall. Thank you for valuing the customer, while taking care of yourselves during this time. Covid 19 did NOT cause Josh to “socially distance” from stellar service, as he adhered to precautions and considerations intended to keep us all safe. 4 stars only because as great as he was (is), no room for the big head (lol). Stay excellent!