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Porsche Austin

(179 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 754-8423 (866) 754-8423
Used (888) 218-8079 (888) 218-8079
Service (888) 263-7191 (888) 263-7191

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Austin from DealerRater.

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Jordan, is very knowledgeable advisor. He took care of my...

Jordan, is very knowledgeable advisor. He took care of my car twice. I had very positive experience working with him and definitely would recommend Jordan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very profession service. Timely and courteous...

Very profession service. Timely and courteous communications with A high level of follow up. The customer service team led by Jordan listened to my needs and exec very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Christian Ames is fantastic and has trained his team to...

Christian Ames is fantastic and has trained his team to be likewise. They are the very best in all areas below and excel with customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service, timely updates, clear communication....

Excellent service, timely updates, clear communication. From start to finish, my experience was easy and efficient with little wasted effort. Chase ushered me through the experience as he always does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is the worst dealership I’ve encountered in a very...

This is the worst dealership I’ve encountered in a very long time. The general manager Aldo is very dishonest, tries to rip people off and when confronted hides. Read all the reviews and stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous friendly staff, pristine dealership and lounge...

Courteous friendly staff, pristine dealership and lounge area and (ok perhaps I am biased) but the most spectacular automaker in the world !! I had a very expensive Audi and I was in the dealership several times a year for recalls. My Porsche is coming up on a year and NO RECALLS. Love my Porsche 💕

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good and fast service

Had to get the rear brakes replaced/serviced, along with a new rear tire. Very prompt service and car was back with me just over 24 hours later. Great experience and was kept up to date at all times via text.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you, Porsche Austin. You are awesome! Everyone...

Thank you, Porsche Austin. You are awesome! Everyone went out of their way to find the best configuration of Cayenne for me. They competently assisted in deciding on the best purchase, maintenance and finance options. I love my new Porsche!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience buying our new Cayenne. Sales...

Had a great experience buying our new Cayenne. Sales agent Amber was awesome! She knows her product, helped us find the exact car for us and made the whole process fun. The finance process was quick and efficient and not long ago I had the misfortune of hitting something on the road and ruining a tire and the service department got me in quick and replaced the tire while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

During COVID-19 pandemic, dealer implemented all of the...

During COVID-19 pandemic, dealer implemented all of the recommended protocols for safety of customers and staff. Service performed without incident, car returned clean. Service Advisor followed up with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.