Reviews
Salesman, Alex, was wonderful. Very helpful and patient....
Salesman, Alex, was wonderful. Very helpful and patient. He has a great attitude and is willing to stick with you through vehicle after vehicle until you find the perfect one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super happy with Austin Porsche
Took the car in for common maintenance, along with some promised upgrades that got set back due to Covid and a few minor problems. My rep Josh was very kind, pro and on time. Did everything he said he was going to do and updated me throughout. Love my car. Great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chase is an awesome service coordinator. He always does...
Chase is an awesome service coordinator. He always does his best to accommodate our needs. He’s always professional and offer fast friendly service. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Porsche Austin has serviced our Porsche Turbo for many...
Porsche Austin has serviced our Porsche Turbo for many years. They are courteous, efficient, and present themselves in a professional manner! Kudos to Chase Atkins!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place. Trade in values are week so if you did...
Great place. Trade in values are week so if you did better there I could see continuing with you but at the rates you’re giving it’s going to be tough to get my fourth car from you. Turbo s.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can count on this dealership. I can get a loaner car if...
I can count on this dealership. I can get a loaner car if I need one. The work is finished when they say it will be so I can plan my day without any surprises. I would buy another car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with Porsche Austin. I saw the...
I had a great experience with Porsche Austin. I saw the car online, I called for more info and pictures, I flew to Austin and drove the car home. Alex H. was very helpful through out the process. Thanks again Porsche Austin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Runaround
Bought a used 996 and was going to pick up 3-7 days later after they "fixed" a few things on it. The salesman let me know that things were on schedule and when we got to the 7th day and I stated that I was getting a little annoyed that was it. I wouldn’t tell me what the issue was why I wasn’t able to pick it up. I finally let the salesman know that I was coming up there and he said OK. When I got there the used car sales manager told me that they found another issue after repair for a longer period and that they did not know when they would get the part in from Porsche. They had very little knowledge about the 996 they were selling me. When asked about the IMS issue...they said that I had the “good one”! Porsche didn’t have a “good one” which is why they were sued years ago. I then decided to cancel the sale. They tried to put my debit down payment on my debit card and said that they couldn’t. I was told I need to wait for a check to be sent to me and that could take up to one month(how do they not have a checkbook in financing?). Live and learn.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Have been servicing my 911 at this dealership since 2014....
Have been servicing my 911 at this dealership since 2014. They have continuously improved all aspects of their service to the point I would rate them as best in ATX. Most recently had my car serviced and required new tires. They quickly contacted me and took ownership for premature wear. They admitted to having a bad alignment over 12 months before and replaced my tires. Honesty Ian’s transparency is hard to find. I applaud their values.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a wonderful experience purchasing a new Porsche...
I had a wonderful experience purchasing a new Porsche Macan and traded my 911 Carrera 4S, I missed my 911 sooo much this dealership resold me my 911 at the same price they gave me for trade-in with the exception of necessary fees. I had a pleasant experience all the way from the sales & finance departments. Extremely impressed with my sales person and her manager Christian Ames. I will definitely recommend this dealership to anyone I see in the Porsche community. I have owned a 911 Porsche since my early 30s, I am now 76 years of age! I guess they’ll bury me in one LOL Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
