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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Claudia was awesome

We really enjoyed working with Claudia when buying our daughter her first new car. She was straightforward with us. Answered any question we had. We would buy from her again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy process

Derrick took care of us and wasn't pushy at all. Listened to our concerns and did what he could in order to make our buying experience a great one. I would recommend going to Sneed Ford to anyone looking to buy a good Ford car or truck. It was worth our drive from mid Missouri to see their great selection of suv's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

We had a great experience with Rich. He was very helpful in getting us what we needed in a car and steering us clear of vehicles that had been in accidents. He was more than happy to compare vehicles from other dealers to make sure we were getting a good deal. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Made car shopping painless!

Rich our salesman was honest and helpful. He made it easy to choose the car we ended up purchasing, answered all questions, and the dealership all worked together getting the car ready for us! Thank you for a good experience on most likely the coldest day of January.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Honest

I personally dealt with Dennis, he was very honest, and gave me a great deal, no long wait to get deal done, excellent place , I would recommend, this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ask for Claudia

Claudia and the rest of the Sneed team were great! The transaction was pretty quick and painless. Negotiating price for trade ins and used cars is always a game based on what you feel the cars are worth, but everything worked out for me in the end. It all depends if you feel you got a good/decent deal, and i felt comfortable with the transaction as a whole.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fun and painless

Our visit to Dennis Sneed dealership was fun and easy. We looked, drove and bought the car we wanted with no presure and respectible sell. We were and are very happy with our saleman , Rich Sousa who was personable and pleasant. I would recomend this dealership and Rich to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Confused about the lack of service.

Searching the internet for a good truck deal kept leading us back to Dennis Sneed Ford. We live 12 hours away. My son found a truck he wanted to purchase. They wouldn't give us as much for the trade in as we could get from CarMax, so we sold it here in Albuquerque, NM. He got prequalified for the loan, all we needed was the PO showing the complete price with closing. It was the end of the month and we realize that is a busy time. At first we got our salesman to call us back. Then we called a few times to see if they had the PO amount for us, no one called us back. "We are working on it, we will call you back." That was the standard answer we got from them. Next day, we emailed, called and someone finally called us back saying we needed to put 500.00 down to hold the vehicle. We did. We told them we had to have the PO amounts sent to our bank so we could get the check and bring it with us. We also told them we had a flight the next day, that we would be there by noon. No one ever called us back. We didn't get to the bank. We had to cancel our flight! Never been treated like that before. If they were so busy and couldn't get to us we would have just appreciated a phone call, email, something saying we can't get to you until next week. Needless to say, no new truck, already sold the old truck, had to loan our son our truck so he could get back to work (4 hours away). Needless to say, we are unhappy and feel like our purchase wasn't worth the time and effort. Hope someone shares this with the owners. We are a family of educators. We are retired and our son is a coach at Wayland Baptist University. We have always try to set good examples and do the right thing. Really could have gotten some help from Dennis. Super frustrating. The Matt Henry Family in Albuquerque, NM

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast, very friendly,and knowledgeable!

The sales rep. Derrick nolker that i talked to was great. He helped me look at any car I wanted, knew the answer to any question I had and helped me get a great deal on a brand new 2017 ford focus. The other reps. there were very friendly as well. The manager was a nice guy as well. Thank you Derrick and Sneed Ford for the great new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Family owned! Family friendly environment! The owner Dennis was present & spoiled our boys. Our salesman Derrick was friendly & patient showing us different options. Large lot with lots of vehicles to pick from! Family dog Ellie was great entertainment & visited with us throughout the afternoon! All staff was friendly, smiling & joked around with each! You could tell the staff has a great environment to work in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.