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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Great Experience

We bought a 2016 Ford Expedition from Rich Sousa at Dennis Sneed Ford in Gower, MO and had a great experience and would recommend this dealership. Everyone was friendly and helpful and Ruth Espeland was great in the financial department and helped us get the best financial plan available.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealer!

Baron Washington and Ruth Espeland made my day! I had one of the Best buying experiences at Sneed Ford. The staff was great to work with. Will definitely be buying my next auto at Sneed Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Buying Experience Ever

Today I went to Dennis Sneed Ford to shop for a Ford Fiesta and found the car that absolutely fit like a glove. Baron Washington was our salesman and he was excellent from explaining every detail about the car to answering any questions that we may have. Ruth Espeland was also very sweet and helpful through the whole finance portion of the deal. She was able to get us the best rate and get our payment right where we needed to be. In all, this has been the absolute best car buying experience I have ever had and will definitely be a repeat customer. Thank You Baron and Ruth !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very satisfied with all the aspects in buying our ne

I would recommend dennis sneed for to anyone that is looking for a new car. We were over satisfied. Rich and ruth did over and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EXCELLENT

Sales group was excellent in working with me to make the vehicle I was interested in available as soon as I arrived. The Finance department stayed late and went the extra mile to ensure we were satisfied. Truly appreciate the attention given to our situation and need, and worked to ensure the process was quick and flawless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Car, Great Experience!

We went into Sneed Ford to purchase an SUV, either Lincoln MKX or Ford Explorer. Richard, our sales consultant, made sure we were in control of our purchase. He let us look online at the inventory, made a list, and took us to each vehicle. We never felt rushed, he wasn't pushy, and we were able to go our own pace in order to make a decision. The dealership has a lot of inventory that's well priced.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New car purchase

My sales man Rich Sousa was amazing. He was trying to close on his new house but still made me feel very important. Got the phone call stating that they were ready to close the deal. I was expecting him to have someone else finish everything up with me. That did not happen Rich stayed and finished up with my paperwork and then left. Ruth went above and deyond to make sure I got a great deal. Went looking for a use car ended up walking out with a brand new car with a smaller payment. What a great place to due business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Steve

Great customer service on car repairs and timely with fair price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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THE BEST CAR DEALERSHIP EVER!!

Crystal and Dennis Sneed himself made my first car buying experience absolutely amazing! I got an incredible deal on my dream car and I would highly recommend this dealership to everyone. They are so friendly, professional and help to make such an important purchase a good time as well! Due to my amazing experience, I will definitely be a customer for life. SHOP DENNIS SNEED FORD!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great experience with Dennis Sneed!

After checking at the local Ford Dealers, and being made to feel I had no chance in getting anything even remotely nice, I decided to try one last time. I ended up at Dennis Sneed Ford, and talked to Baron Washington Jr. The whole experience was a load off my shoulders! Thank you to Baron, and also to Miss Ruth for working with me and treating me with the respect the locals dealers didn't. Love my Ford Fiesta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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