Reviews
Let the Truth Be Told
I went to this dealership because I followed my salesman there. He had just gotten a new job. After going there several times to test drive several cars and service an older Kia I purchased some years back from another dealer I decided I wanted to do business with them. My sales guy being employed there was a plus. Now I know it was not a plus. He is no longer employed there and I am an unsatisfied customer. 1. I had a great credit score when I went to purchase my vehicle. For some reason they shopped around unnecessarily to so many banks that it dropped my score by some 60 points. Pissed me off. Then the pay off of my vehicle took 3 months. Yes!! No clear reason why that was since I had been approved for the loan a while back. That caused an additional drop in my already dinged credit. 2. I was promised a cargo cover, as a benefit of my purchase. Ask me if I ever received it? Ha!! Not a chance, they lied! They all lied. The sales manager, his manager and right on down to the receptionist who refused to give me the GM's email address or connect me. She lied and said he had no email nor did she know his cell number. I certainly won't be doing any additional business with them. Lying is so unnecessary, unprofessional and uncalled for. Don't shop with people who don't fulfill t heir obligations and only say what they need to make. the sale. I'm a loyal Kia driver but Fredy Kia has lost my business and that of my friends and family forever.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Good Friday
I would like to thank Kimberley and all the staff at Fredy Kia for making my purchase as quick and as painless as possible. I'm really grateful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James Manny is the real King James!!
Like the title says, James Manny is the best!! Bought my second car from him this past week and the buying process couldn't habe been any better or easier. He helped me the whole way through and the deal went better than I was expecting. Hadn't seen him in about 4 years and he recognized me immediately after i got off of my car, that is impressive on its own. I will not be buying from them for time to come!! Thanks again James and I'll see you in a couple of years for a new Stinger GT for sure!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
I am very pleased with the service and treatment I received today I was assisted in all my questions and concerns, Mario is the name of the person you want to talk to ...will definitely be recommending this place and looking for more parts in the future through you guys. Keep up the great work and I want to thank all of the people there who really made the entire process feel very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Criminals
STAY AWAY FROM THESE GUYS!!! That’s all I can say. Sold me a flooded vehicle that had apparently been sold twice before. Only way I found out was by taking it to another dealer, luckily the previous buyers took it to the same dealer than told them it was flooded and informed Fredy Kia, so they knew. My sales person even told me that they have sold flooded vehicle so in the past and doesn’t agree with the practice.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Exelente
Muy buen lugar para adkirir un auto me trataron y me atendieron muy bien gracias see Los recomiendo visitenlo no se arrepentiran encontraras loo buscan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best
I had the most wonderful experience at this dealership Mario Paniagua and everyone were the best and really nice I give them a A+ sending my family members.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overpriced Lemons R US
These guys are about the shadiest dealership I've ever had the displeasure of dealing with. Their Lemon broke down on me during a test drive and they tried to blame the weather. Not to mention wanted to lob on about an additional $5000 in fictional fees over their advertised price. Stay FAR away from these scammers.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kia Sorrento
Joseph was great! He really took personal interest in our needs and got us the perfect car for the right price. It was a very pleasant experience. I would definitely recommend Fredy Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ask and it will be given
Just bought a New Sonata with 0 down, Had good service with sales consultant ( Nile Irsan). Except with his supervisor guy that was doing the estimate financing. Forgot his name. Lol
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase