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(263 reviews)

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Bought my first car here!

This place is really friendly and I am so glad I came here, there isn't another place I would rather go. All the ads online are pitch perfect and everything is totally worth it. Great buy!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jessie just turned 18 and had no credit but we were able to get her in a used vehicle as a first time buyer!!WE appreciate your business!!

Solid Rock Auto

My wife and I purchased a vehicle from Solid Rock in 2011 - we were very happy with our experience. Fast forward to two years later, and we just bought a second car from Solid Rock. I'd definitely recommend their dealership to anyone looking for a reliable used vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dave called in and ask if I remembered them and then advised me they wanted to come over but we were closing I said I would wait for them and after test driving a few vehicles they purchased a great kia and headed home thanks for the intrepid trade my brother is actually driving now!!

Rock Solid is Rock Solid

My wife got the last say and the car! .........and these guys knew just how to make sure that that happened and that was after the deal was closed........ Who ya buy from make a difference. Thank you Rock Solid. Mark and Juvy Reer

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mark came in on a Pontiac vibe and knew exactly what he wanted However Juvy wanted to do more negotiating but after a few minutes they were on their way home in a great vibe!!thanks again!!

Purchased 2007 Ford Focus

Overall experience was excellent. Dan answered all my questions and even went beyond what I expected. Best price around. Will buy here again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Again John I am glad that we were able to get the 07 focus for you son hope he has a great time at college!!

Great experience at Solid Rock Auto Group-

I was looking for a Mazda CX 7 and I found just what I wanted from them. This vehicle is fully loaded, 2007 Mazda CX 7 Grand Touring with 128, 000 mile great condition for a great price. I was definitely excited and very pleased with their services. If you are looking for a car please go to Solid Rock Auto group- he will help you

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angel had been two 3 other dealers and could not find the Mazda she wanted they called and were out in no time we then worked with her credit union to expedite the delivery and she was on her way!! Thanks

Great experience overall!

My truck was a total loss. I needed to find another one quickly. I was out in Alliance Oh and was finding nothing worth looking at in my price range which was very limited. I found Solid Rock Auto Group and called. They stayed late and gave me time to get there. The showed me a few trucks in my price range that were actually better than the one I lost. They were courteous and friendly. They let me take my time to decide. Paperwork was expedited and I was able to take my truck home that same day. The prices were very reasonable and they are willing to give the best deal. I rate this as Outstanding service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Always great to see customers get the vehicle the really need and was a great experience with you folks!!

The best experience and pricing.

Solid Rock Auto group helped me to replace a vehicle crushed by a tree. They stayed late when I called and told them I was on my way. They found a great car for me with low miles at a reasonable price. The were friendly and even made sure the car had a small repair made that they noticed before they let me take it off the lot. I have never had a better car buying experience. The facility is clean and nice. They inspect the cars well before putting them up for sale. I would recommend Solid Rock Auto Group to everyone looking for a nice car or truck at a nice price.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad we were able to help they lost 2 cars due to a storm and had been driving all over Ohio trying to get 2 vehicles in their budget!! Great People!!

Great customer service. Very Friendly!

My experience with Solid Rock Auto Group was very pleasant. There was no stress put on by the dealer. He took his time and made sure everything was as easy as possible for us. I would absolutely recommend this dealership to a friend.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again we here at Solid Rock hope you enjoy your HHR!!

Great car buy

The overall experience was great. Dan was a friendly and honest salesman. I would buy another car from him and will let others know of the good deals and good quality of his stock.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your purchase on the 2007 Ford focus hope it saves you a lot of money as you make the long drive to work. pleasure doing business with you!!

Bought a 2008 2500 Silverda off Solid Rock Auto

I bought a used 2008 2500 Silverdao "As IS" off Solid Rock Auto Group. I live about 150 mles from this dealership. I asked the sales person what happen if something mechanically goes wrong with vehicle on my way back home. the sales person said we stand by our cars. On my way home on turnpike the check engine light came. I contacted Solid Rock Auto Group the next day and he said take to my mechanic and see what it is. I dod and it has a bad catalytic converter was bad. Solid Rock Atuto Group did stand by the vehicle. They paid for the catalytic converter and labor.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We believe that you are only as good as your word and we are glad we could PROVE that we stand behind our product after the sale with hundreds of miles between us Thanks Again Dave!!