Reviews
This was a great experience.
This was a great experience. AJ and his associates helped make this process move swiftly and were very patient with any questions I had. The employees at Riata Ford are very attentive and display a great example of excellence. Thank you all for your help! I will definitely be recommending you all to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was excellent!
Service was excellent! JD Brooks care of me. In and out. Im very happy. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annie talked with me on Friday, referring me to Will
Annie talked with me on Friday, referring me to Will Goodwin. We met up Saturday morning. Will was friendly and knowledgeable about the Maverick I had looked at online. We drove the Maverick; he was very helpful working up the deal, interfacing with Gordon, working through the numbers. We had the transaction done in a matter of hours, and I drove my new truck home. Very pleasant experience at a great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was referred to Ajay Malani.
I was referred to Ajay Malani. He was knowledgeable about the F150 I had looked at online. We had a quick visit in his office after work one day, Ajay was super upfront, gave me all the numbers with no hesitation. We had the deal done in a matter of days, and I took my new truck home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very attentive to my wants and needs and I was in and out
Very attentive to my wants and needs and I was in and out in a very fast time as they knew I had a 7 hour ride back home with my new purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is a dealership that really cares and my go to
This is a dealership that really cares and my go to dealership now. Jd really helps me iut
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly kind fast service.
Friendly kind fast service. Explain everything they were going to do before hand which is always highly appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a terrible accident and my vehicle was totaled.
I had a terrible accident and my vehicle was totaled. I needed a new vehicle but was unable to make it to the dealer as I was in much pain. Mr. Gordon, an assistant Manager from Riata Ford assisted me by sending to my residence a vehicle to test drive and choose. This effort means a lot when you are in bed with pain and are stressed. My Edgar Cruz, a sales Rep delivered the vehicle, was very patient and empathized with me. I truly feel that it is people like Mr. Gordon and Mr. Cruz that put Riata Ford in the front line of Customer Service Excellence.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I was trying to order this truck over a year ago
When I was trying to order this truck over a year ago Edgar was the only one who reached out from an internet inquiry. I had reached out to multiple dealerships and he was the only one to reply. Our first conversation was about a hold that Ford had placed on truck orders and he expected them to open up sometime in the future. About two weeks later Edgar called to let me know the order window had opened up and he walked me through the process of ordering the truck just how I wanted it. A year and 4 days later my truck arrived at Riata ford and Edgar was on the ball getting the truck ready. I was expecting to see a substantial price increase when I arrived but to my surprise it was almost the same price that was quoted when we ordered the truck. The whole process at Riata has been a pleasant experience and I would definitely recommend Edgar and Riata Ford
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was very helpful and polite from the moment we
The staff was very helpful and polite from the moment we got off our vehicle. I know we spoke with certain staff members but everyone we crossed paths acknowledged us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
