Reviews
Edgar Cruz made my buying fast and no hidden tricks.
Edgar Cruz made my buying fast and no hidden tricks. Super honest salesperson. Everything he said was true and on point. My past sales experiences were not honest and gave me a bad taste.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasant experience at Riata ford service
Always a pleasant experience at Riata ford service department . Fast and quality oil change. Everyone nice and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure working with Michael Jackson and RJ,
It was a pleasure working with Michael Jackson and RJ, they are easy to work with and very transparent. This was the second time in about two months we needed to purchase a vehicle. If it wasn't for them we would purchase elsewhere. Finance, we understand they need to make money through their options but we feel both times the person has been rude and unprofessional. The first time this person asked us if we had money in the bank for the check we wrote. We let it fly though it felt like profiling - does he ask this question of everyone that pays cash? In the second experience, the same person was making a big deal out of a simple request because he did not want me to use my financing! Gave me a hard time with simple requests to get a buyer's order as my lender wanted. He acted very unprofessionally being loud and dismissive of my requests. I did ask to work with someone else to complete the finance paperwork and that went better. We'll buy from Riata again because his insolence does not intimidate us, this is a good dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loved buying my Ford Maverick at Riata Ford, we went to
Loved buying my Ford Maverick at Riata Ford, we went to the service department and Jay the manager on duty was so friendly and helpful. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good attendance and Quick service.
Good attendance and Quick service. Good time and labor returning the truck. Full recomended. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always receive excellent customer service with courtesy
Always receive excellent customer service with courtesy and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelsey Martinec was so professional and diligent in
Kelsey Martinec was so professional and diligent in keeping me informed of a very important safety recall on my 2022 Ford Explorer. She ordered the parts, notified me when they were ready to be installed, and scheduled the service date. She assured me that the recall was necessary and required. The service went well and I felt safer while traveling to another city for a high school graduation party. Thank you Kelsey and the service team at Riata Ford for keeping me safe and my vehicle well maintained!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Atención personalizada dedicada a cada punto de la
Atención personalizada dedicada a cada punto de la propuesta y rápida respuesta del crédito. Mucho gusto
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simon really worked hard to earn the business.
Simon really worked hard to earn the business. Went beyond other salesmen. Whole process was painless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was an awesome and QUICK experience!
It was an awesome and QUICK experience! I’m very pleased with my purchase, I appreciate Simon and the rest of the staff for getting me together with a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
