Reviews
Advisor took me in immediately I waited for the service
Advisor took me in immediately I waited for the service to be completed. It was done in a timely manner. Very satisfied with how I was treated and the timely manner it was completed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your time to give us some feedback on your recent service experience. We work hard to keep you informed and keep the service timely but accurate. Thanks for your rating and your feedback.
Great experience, from the Sales Associate, Finance
Great experience, from the Sales Associate, Finance Manger to the General Manager all were very personable and delivered a great truck buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Edgar and Mike went above and beyond working a great deal
Edgar and Mike went above and beyond working a great deal for us. They were very professional as well as personable. They listened to our needs in a vehicle and our budget with out any pressure.Best car buying experience we’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking time to let us know your feedback and details of your transaction. Edgar and Mike make a great team, and will work diligently to get the deal done for the customer. Our goal is to make the transaction simple, transparent and timely. We appreciate your business, and thanks for the rating.
very knowledgeable and professional prepare.
very knowledgeable and professional prepare. Always keep me inform of my car progress. show me all what the technician did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very knowledgeable and professional prepare.
very knowledgeable and professional prepare. Always keep me inform of my car progress. show me all what the technician did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience, polite, friendly and on time.
Great experience, polite, friendly and on time. Couldn't ask for more! Bonus was no charge to install my parts!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I don’t know what’s going on?
I don’t know what’s going on? Took my vehicle in because my service engine light came on . Well I received an oil change. Was told I’d have to reschedule to have it checked. It’s been a month and I’m still waiting for someone to call me so I can leave my vehicle there. I’m worried because this is the second new vehicle I’ve had and at the 2 year mark it was an engine problem. It was my COMPLETE motor that had to be rebuilt/ replaced due to an assembly process error. I’m ready to switch dealers at this point. Even though I’m use to Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Scheduled a recall service online several days before my
Scheduled a recall service online several days before my appt. Showed up for appt and they did not have the part in stock. Someone should have called to explain this before I showed up for the appt. Service advisor said they could go ahead and order the part and they would go ahead and do the system reset then install the part later. As it turns out another recall customer did not show up so they were able to use that part for my vehicle after all. Did not start out as a great experience but they were able to complete the work. The cashier was apparently incapable of multitasking so I stood in line for more than 10 minutes to get the key to my vehicle. The invoice they printed showed no information regarding what service was performed on my vehicle - it could have at least stated what recall work had been performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The technicians showed up on time, were understanding
The technicians showed up on time, were understanding when I told them we had to reschedule. They were accommodating to our schedule and came out the next day to service the vechicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your time and your business. We realize things happen that are out of our control, and flexibility is the key to any successful business. We embrace the "mobile technician service", and will work hard to earn your business. Just let us know when you want to reschedule and we will make it happen.
Great team!
Great team! Very helpful and professional. Explained about Gap and helped us in deciding the best extending coverage. Overall very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your time and your feedback. We take all reviews seriously, and work to improve our processes constantly for a better customer experience. The team at Riata works hard to earn and keep your business.
