Reviews
Joshua was a great rep for the dealer.
Joshua was a great rep for the dealer. He has taken his time to know the cars and is very good at being upfront and honest. Unfortunately the company does not honor their return policy as written on the webpage.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Congratulations on your purchase, and we appreciate your feedback. Joshua is among the top performers, and does a great job with all his clients. He has a strong knowledge base, and easily answers questions when asked. We work with the entire team to be timely, professional, and completely honest about all details. Thanks for the five star rating.
In February 2023, we picked up our beautiful Ford
In February 2023, we picked up our beautiful Ford Maverick, but the process actually started 14 months earlier in 2022. Thanks to the awesome sales manager, Jeff Ledesma, our purchase became a reality. Not only Jeff, but Will and Chris, and the entire Riata Ford team took excellent care of us. But, the service after we purchased the vehicle and ordered several Ford add-ons (bed extender, bed liner, etc.), did we really find out how amazing this team is. It was the first time Service had dealt with some of these items on a Maverick and it was very challenging. BUT, Chris and the service team stepped up and did an excellent job installing them and because it took a couple of days and we lived out-of-town, they provided us with transportation so we didn't have to make the drive back-and-forth to get my husband to work. I cannot say enough good things about Riata and the way they take care of their customers. I would suggest driving from anywhere in Texas to visit these folks. You will not be disappointed! I am 70 years old and never experienced this type of customer service ever. They're the BEST!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive review and feedback. We take every review very seriously, and constantly work to refine the processes for a better customer experience. Our service team works hand in hand with the sales professionals. We appreciate your business.
Ryan was efficient with great customer service.
Ryan was efficient with great customer service. Management demonstrated great leadership and staff was extremely helpful. I had a wonderful experience here and would continue to recommend them to everyone I know! I’ll definitely go back for my next vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best dealer around.
Best dealer around. I will always return to Riata Ford for my service and car buying needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Y’all I live in Pflugerville and it’s absolutely worth
Y’all I live in Pflugerville and it’s absolutely worth the drive to Manor if you’re looking for a vehicle! This dealership went above and beyond to put me in the right used car for me and my other half a beautiful truck . The first car I wanted had problems and they were actually honest and trustworthy and you can’t get that at most dealerships so they found me the perfect car . Ask for Sampson he was my salesman he will definitely treat you right ! They treat you like family . The General Manager is the nicest man you ever want to meet he also went above and beyond for us and I can’t thank them enough. Riata Ford thank you for making buying a vehicle feel less stressful and we are both very pleased with are new vehicles. You are definitely worth the short drive to have such a awesome experience buying a vehicle. We will be return customers in the future. Sincerely Lorie
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast and efficient!
Fast and efficient! Very professional and convenient service provided I appreciate the flexibility in ford coming to me for this service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service reps arrived on time and provided great
The Service reps arrived on time and provided great service and prompt installation. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a truck from Riata Ford in Manor was the worst
Buying a truck from Riata Ford in Manor was the worst customer experience I have ever received starting from the employees the store manager. I would never buy from this location ever again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rita Ford has always been up front with us on what our
Rita Ford has always been up front with us on what our service is being done and when to expect it to be completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is great especially Chris and
The service department is great especially Chris and Randall. They always make sure my needs are met and out in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
