Reviews
Excellent service.
Excellent service. Very knowledgeable salespeople. The entire process went smoothly. I would definitely shop here again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your business and your feedback. These reviews help keep us on track to provide the best possible customer experiences. We appreciate your recommendation, and thanks for the rating.
Riata Ford service is exceptional and efficient.
Riata Ford service is exceptional and efficient. The staff is friendly supportive and ensure issues are resolved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was impressed with this dealer's customer service and
I was impressed with this dealer's customer service and making sure that I got what I needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your business and your feedback. Every review is an opportunity for us to improve our processes and interactions with our customers. We are glad we delivered on your expectations. Thanks for your business.
I wish everyone could have as good an experience with
I wish everyone could have as good an experience with their vehicle repair as I did at Riata Ford in Austin! They are very prompt, efficient, and friendly to work with! John and Heidi should be commended for the valuable assets they are to Ford Motor Company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the best dealership in the entire Austin area!
This is the best dealership in the entire Austin area! The customer service in top notch and it’s the reason we keep coming back. We won’t shop anywhere else!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service!
Excellent customer service! They listened to what I was looking for and helped facilitate without using any high pressure sales tactics. Highly recommend. I flew halfway across the country for a specific car and it was worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve purchased several vehicles from these guys and every
I’ve purchased several vehicles from these guys and every single time they’ve gone above and beyond. I’ll never go anywhere else!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made the deal on the truck as listed.
Made the deal on the truck as listed. Had the issue of the truck recall, but Michael handled it to minimize the hassle. Very professional and straightforward.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your business, and your time to write us feedback. Every review is an opportunity good or bad. We work diligently to create the right atmosphere, have a professional staff, and meet your expectations. We are as close as a phone call for any future service or sales.
Great!
Great! Polite, helpful, professional, friendly, worked to get us the best deal. Made us feel special.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your business, and your time to write us feedback. Every review is an opportunity good or bad. We work diligently to create the right atmosphere, have a professional staff, and meet your expectations. We are as close as a phone call for any future service or sales.
I brought may vehicle in for a recall on the backup
I brought may vehicle in for a recall on the backup camera and JD kept us updated on the process the entire time.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
