Reviews
Our salesman was Cameron Herrera.
Our salesman was Cameron Herrera. He was very pleasant to work with. Jeff Ledesma was also very pleasant to work with. The whole process was good except for the amount of time spent waiting. We arrived at approximately 3:00 and left at 7:30.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Went way downhill.
Went way downhill. I was a 17 year customer, but after a year and a half of asking them the repair the same problems with my truck, they wouldn't because my year warranty had expired. Gave me a suggested resolution, waited 6 weeks to hear back. Then to put the icing on the cake, today I find out they kept the lug tool from my after market rims and I can't even change a flat until I buy a new tool. I will NEVER go back!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Joaquin followed up completely and was very professional
Joaquin followed up completely and was very professional throughout the entire buying process. Home delivery was smooth as silk. KUDOS!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Can’t say enough about the sales team at Riata Ford in
Can’t say enough about the sales team at Riata Ford in Manor. These guys stayed in touch and helped me for a year and half with a Bronco order that eventually turned into a purchase of a different Bronco from the lot because of factory limitations. In the end I got just about the best deal I could find outside of a custom order. They didn’t try to gouge me despite the popularity and demand of the new Broncos. Highly recommend this dealership. Will buy from again. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff rocked out & went the extra mile…no only me but my
Jeff rocked out & went the extra mile…no only me but my family appreciates everyone in the building 💜
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave, we appreciate your feedback and your business. We are delighted we could help out your family and meet your needs. Thanks for the kind words.
Thanks for helping us buy the lease on our Explorer that
Thanks for helping us buy the lease on our Explorer that was at end of lease.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Outlined what they were doing and did it.
Outlined what they were doing and did it. Car was ready when promised and they spent as much time as needed to ensure I understand Everything about the new truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well, this sounds like a successful purchase and we are delighted to be your dealer of choice. We work hard to ensure the transacton is timely and transparent. Thanks for your business and the rating.
Mr. Jackson was helpful and professional. The used car we
Mr. Jackson was helpful and professional. The used car we purchased is excellent quality for a reasonable price. Everyone involved in the purchase has made the entire process easy and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is our second truck we have purchased from Riata and
This is our second truck we have purchased from Riata and both times are experience have been amazing. Our sales person Michael Jackson always goes over and beyond helping us get our purchased completed. Highly recommend both Riata and Michael Jackson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your time to write a review for us related to Riata Ford, and we are very happy to have you as a loyal customer. Your business and time are very important, and we will continue to ensure your remain a customer. We are as close as a phone call for any future sales or service needs you may encounter. Thanks for your business.
JD scheduled and had completed repairs as he promised.
JD scheduled and had completed repairs as he promised. Ross was very efficient taking us home and picking us up. Riata has a dependable team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your business and your time are valuable, and thanks for sharing your feedback for your service recently at Riata Ford. Jd is among the best in the business and runs a tight shop working hard to get vehicles fixed right the first time. Thanks for the kind words, and your rating.
We will definitely use Riata Ford again.