Reviews
Everyone at Riata Ford is friendly and professional.
Everyone at Riata Ford is friendly and professional. I will always come back to Riata Ford for all of my service and buying needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rachel, we know you are enjoying the vehicle you recently purchased, and are delighted we will be your service dealer as well. Your business is important, and please reach out for any concerns or issues.
Chris has a great balance between professional and
Chris has a great balance between professional and friendly. I described the issues I am having and he's going to take care of it, but is waiting for a time to provide a comparable loaner. I'm looking forward to it. In the meantime, the express team did a great, timely job with performing my scheduled maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback and 5 star rating. Chris is often requested and is very thorough and professional. Thanks for your business, and your time.
I love the new express service check in!
I love the new express service check in!! There was a small miscommunication and they fixed it on Riataās dime. Thank you to all involved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking time to write us a review and provide feedback. The new express check-in was a great addition, and we are glad customers are liking the process. We appreciate your business, and thanks for the rating.
I think this is the easiest car deal I have ever made.
I think this is the easiest car deal I have ever made. I enjoyed working with Michael Jackson, it was nice to work with an experienced salesman. I wonāt hesitate to be a return customer or refer my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your loyalty to the brand and your rating tells us we are doing the right things. Michael is a true professional with the right knowledge base, professional manner, and tenacity to get the right vehicle for his customers. Thanks for the rating and the recommendation. We appreciate your business, and wish you a prosperous 2023.
Great job it was quick and easy and the drop off and
Great job it was quick and easy and the drop off and picked up was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the rating and your business. Our service group is among the best in the state, and works hard for all their customers. Wishing you a super 2023.
Customer service is what they do best in every
Customer service is what they do best in every department. Been buying vehicles from Riata for over 17 years and they have always taken care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted we have your support in both sales and service. We work diligently with the various teams and departments to ensure we are taking the right steps and/or modifying processes for better quality. Thanks for the rating, and best wishes for 2023.
The Riata ford service team and quick lane always take
The Riata ford service team and quick lane always take care of me and my vehicles like Iām family
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your time and your feedback for our service group. They are among the top in the state, and pride themselves on fixing the issue the right way the first time. We appreciate your business and thanks for your rating.
Perfect buying experience from start to finish.
Perfect buying experience from start to finish. Clean, inviting dealership staffed with super friendly and super helpful people. All made us feel valued and welcome. Special thanks to Will Goodwin for taking charge upon our arrival, bringing us.our 2023 Bronco Sport Outer Banks, and ensuring all our questions were answered. Will tracked down our paperwork and guided us through the process. Also special thanks to Kevin Wood for taking time to chat with us while we waited our turn to meet with Ryan Fisher. Can't say enough good things about Kevin. Great guy! And lastly, great thanks to Ryan Fisher for patiently and efficiently walking us through the paperwork and options available to us. Just the nicest guy! Everyone was just so friendly and helpful. And despite the late hour, we never felt rushed, nor did anyone make us feeel like we were keeping them from another appointment (like going home!). š. All in all, the absolutely most perfect car buying experience!! AWESOME!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, positive feedback such as yours drives us to constantly monitor our processes to ensure we are doing all the right things for our customers. The customer order process is fairly new, but has worked well for both the dealership and the customers. Bearing patience through the wait, but the satisfaction of getting the vehicle you want, in the color you chose, and with the add-ons you selected! Thanks for your support and welcome to the Leif Johnson family of dealerships.
The service center was great!
The service center was great! They finished everything in a good time and was nice. The only thing was when it was to time to pay, the price was higher than what was quoted but trust they corrected the price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Samantha, our service group is among the best in the state. We work hard to make sure we get it right the first time for the customer to avoid multiple unnecessary trips back and forth. We appreciate your business, your time to write a review, and your business.
Great service department no long wait for my rental and
Great service department no long wait for my rental and it was clean and full of gas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback, and your business. Our service department is among the best in the state. Chris does a super job as an advisor, and we are here for any future needs.