Reviews
James the internet sales manager, Mike J the salesman and Kenneth T the finance manager we’re all fantastic!
James the internet sales manager, Mike J the salesman and Kenneth T the finance manager we’re all fantastic!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have always been pleased with the service department at Headquarter Honda, and in particular with Nicole Ellis. She is knowledgeable, efficient and friendly and keeps me updated while I'm waiting.
I have always been pleased with the service department at Headquarter Honda, and in particular with Nicole Ellis. She is knowledgeable, efficient and friendly and keeps me updated while I'm waiting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great Team Five starts every day…Thank you all. We recommend Honda for every one.Best wishes
Great Team Five starts every day…Thank you all. We recommend Honda for every one.Best wishes
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased my Honda Passport from Headquarter Honda. I would like to express my gratitude to Leon Miller, my salesperson, for his exceptional service. I wanted to commend you for your professionalism and helpfulness throughout the vehicle selection process. Your demeanor was kind, respectful, diligent, and honest, and your communication was clear and very helpful. You instilled confidence in my decision to select this vehicle and were diligent without being pushy. I was particularly impressed that you were able to find the car I had specifically requested. Thank you so much for your assistance. lieutenant Miller. Sincerely. Carmen Paz
I recently purchased my Honda Passport from Headquarter Honda. I would like to express my gratitude to Leon Miller, my salesperson, for his exceptional service. I wanted to commend you for your professionalism and helpfulness throughout the vehicle selection process. Your demeanor was kind, respectful, diligent, and honest, and your communication was clear and very helpful. You instilled confidence in my decision to select this vehicle and were diligent without being pushy. I was particularly impressed that you were able to find the car I had specifically requested. Thank you so much for your assistance. lieutenant Miller. Sincerely. Carmen Paz
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had my 2023 CRV in for an oil change where it was discovered there was a oil leak from a bad gasket in the timing chain cover. Jim Boyd, my service advisor, quickly got me scheduled for repair as I only had four days left on the manufacturers warranty. The repairs were made in house and I have had no issues since. I was very pleased with the mechanic who did the repairs and with Jim, who made sure things were done in a timely manner before the warranty expir ation date. Good job folks!
I recently had my 2023 CRV in for an oil change where it was discovered there was a oil leak from a bad gasket in the timing chain cover. Jim Boyd, my service advisor, quickly got me scheduled for repair as I only had four days left on the manufacturers warranty. The repairs were made in house and I have had no issues since. I was very pleased with the mechanic who did the repairs and with Jim, who made sure things were done in a timely manner before the warranty expir ation date. Good job folks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My husband and I purchased a new Honda CRV Touring hybrid from Paul Rienzi and Mike Hasson. Both were professional, knowledgeable and efficient. The dealership was clean and everyone was friendly. It was a pleasure dealing with everyone. All of our questions were answered and we didn’t feel rushed. We would highly recommend them-it was well worth the hour drive.
My husband and I purchased a new Honda CRV Touring hybrid from Paul Rienzi and Mike Hasson. Both were professional, knowledgeable and efficient. The dealership was clean and everyone was friendly. It was a pleasure dealing with everyone. All of our questions were answered and we didn’t feel rushed. We would highly recommend them-it was well worth the hour drive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A huge thank you to Brad, Ali, Tony and Kenneth. Absolutely over the moon with the purchase of my car. Highly recommend giving these guys an opportunity to earn your business. Excellent people. I will be back!!
A huge thank you to Brad, Ali, Tony and Kenneth. Absolutely over the moon with the purchase of my car. Highly recommend giving these guys an opportunity to earn your business. Excellent people. I will be back!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Picked up my new Honda about two weeks ago from HQ Honda. Discovered that my VIN on the dash was not readable due to, apparently, something had obscured it. Possibly something spilled when the car was being prepped. Dunno. Popped in to the service department yesterday and met with Carlos Sanchez. Mind you, I did not have an appointment and expected to be asked to make one and come back later. Carlos could not possibly have been more helpful and accommodating. He sorted out the issue while I waited. That kind of customer service will go a long way in keeping me as a happy customer.
Picked up my new Honda about two weeks ago from HQ Honda. Discovered that my VIN on the dash was not readable due to, apparently, something had obscured it. Possibly something spilled when the car was being prepped. Dunno. Popped in to the service department yesterday and met with Carlos Sanchez. Mind you, I did not have an appointment and expected to be asked to make one and come back later. Carlos could not possibly have been more helpful and accommodating. He sorted out the issue while I waited. That kind of customer service will go a long way in keeping me as a happy customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Paul Rienzi provided outstanding service, knowledgeable, friendly, and efficient. Highly recommend him for your next Honda!
Paul Rienzi provided outstanding service, knowledgeable, friendly, and efficient. Highly recommend him for your next Honda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sold a car out from under me. Offered to pay deposit m, they wasted my time
Sold a car out from under me. Offered to pay deposit m, they wasted my time
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase