Heritage Honda Bel Air

Great service and friendly people’s nice place so clean good price not to much waiting to get in Nice sitting room service meet nice people!

I bought my Honda Pilot in for a routine service and I all went great. I have been using this dealership since 2007 and have been happy with the service.

Brought 2019 crv in for manufacturers recall. I was notified by e-mail, text, and phone call to make sure I got the message. Made the appointment and brought the vehicle in and was promptly greeted without any waiting. I was told that it would be about an hour and 15 minutes. Service was completed in the time quoted Satisfied with this first service experience.

Handled recalls quickly. Explained services with knowledge of the subjects. Keenan was very friendly and helpful. I will ask for him in the future. Very new service center.

Excellent customer service really took care of me, they were incredibly efficient and customer oriented. I would definitely go back and seek Scott out to handle my service issues.

I always have excellent service with Honda at bel air , happy with their service and I highly recommend it for your car needs!! Thank you Bel Air Honda ! Thank you Jason!

Our salesperson, Dennis Mattheau, made this an exceptional experience. He quickly presented us with the perfect car and was able to meet our price range. He understood our needs and was very caring in the process.

I took my car for oil change The first service advisor was in rush, rude and unprofessional, he asked for my keys and I told him I know where to go and he said can you stop talking! I told him I am here for service, he said a1 and I said I have to leave in an hour, he said oil change and tire rotation, i said yes. I brought up a problem in the touch scream, he seemed annoyed and again he told me stop talking. He said the work takes 55 to one hour, it took 2 hours and they did not do tire rotation Again the first service adviser was horrible not the second one. I asked the second one why they didn't do tire rotation, he said you didnt need it, LOL,

I always like bringing my car to Heritage Honda vs other places I've been. Just not sure I can continue to go to Heritage due to the high prices. For example, Heritage offered to replace all four tires for $626 dollars which is way to expensive. The services always cost more than other places but I've gone back because they've always done a good job. I will probably start researching cheaper options.

Diagnosis was thorough, with recommended repairs. Explanation was helpful.