Heritage Honda Bel Air

Great experience, excellent customer service, friendly environment. Jacque, Scott, and Mike were very helpful in the decision making process. All my questions were answered to satisfaction.

Nate Goggins helped me with my decision to buy a used Honda Accord from Heritage. He was great to work with because he didn’t pressure me. I don’t like to be pressured. He was also very respectful and gave me the time and space I needed to decide about buying a car. I would recommend him to anyone who prefers a sales associate who cares about his customer and who will work toward giving you what you want.

We had a roadside emergency and had the car towed. Unfamiliar with the area, we trusted Honda to treat us right. What did we get? Honesty, prompt service, good deal, and friendly faces, carry on.

I was told that software update would take no more than an hour wait instead it was a 1 1/2 hrs.wait. Other than that service was good.

I have owned my Honda Pilot since 2015. I was pleased with the deal I got when I purchased it. I felt my salesman, Chris Shroeder worked with me to get a fair price. I was not pressured to make a deal at anytime and he didn't hound me while I took time to make my decision. The people there are pleasant. We wound up buying another Pilot in 2016. We had another great experience with our salesperson Sheila Nesbitt. She provided accurate information about the Pilot. She was friendly and easy to work with. Felt we got a fair deal. I am pleased with my service and recommend Keenan Davis to be your service advisor. He ensures my concerns are addressed and service/repairs done properly and timely, keeps me posted on recommendations and the progress of my service. He is attentive and always gives me discounts where he can. He is polite, professional and customer service oriented. I feel like I am in good hands with him looking out for my Pilot. Lastly, he always takes off the annoying service tag on my keyring before giving my key back! Attention to details is what matters! Mr. Davis gets five stars!

I have had Nick as my service advisor for more than 2 years, and all I can say is "exceptional!"

I had a great experience with at the dealership. I worked with Nick and Scott who were both extremely professional, courteous, and very helpful. They answered all my questions.

Chuck Robbins was a joy to work with. He listened to what we had to say and together we came up with an action plan for getting our vehicle serviced.

Eduard S. Is very attentive to the customer’s needs, he is very patient and untiringly showed me all the vehicles I wanted to check and offered a test drive to every single one of them despite of the extremely hot weather during my visit, he is very respectful to my decisions, he is not pushy and gives me time to decide and make comparisons making the vehicle search stress free. Thank you for the great customer service!

Been leasing my vehicles for years from this dealership. On my 5th lease. Always service with a smile and they get you out fast. Always a pleasure.