Reviews
Write a reviewWonderful experience!
I had a friend recommend Mckenna BMW to me because my lease was coming to an end and I was not disappointed. Enrique helped me pick out the right car in a matter of minutes. We test drove a 530e, negotiated a price and that was that! The car was detailed and gassed and I sat down with Tony the product specialist to help me go over the features!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with both Enrique and Tony here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new 5 Series BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Love my new ride
Experience at McKenna dealer in Norwalk was amazing sales rep was very professional accompanied with great customer service. Loved my experience here at your dealer
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mirna, thanks for sharing your recent 5 star experience with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
BMW 530i Lease
Overall my experience was great. The only item I would point out is that apparently BMW is no longer offering the maintenance package for the life of the lease and this is an incremental purchase. I only found out about this when I went to meet with the finance person. This was a bit disappointing as it was an unexpected cost after negotiating a final price. I have leased my last 4 BMW's from McKenna and I really enjoy coming to you guys for my cars.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Erwin, thanks for sharing your most recent positive experience with us here at McKenna BMW! We're very pleased to read your review, and we understand where your disappointment comes from in regards to the maintenance package for your lease. We'd like to congratulate you on your 5 Series however, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!
Wonderful staff and service
Very friendly staff Found problem in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joe, Thanks for sharing your recent 5 star service experience with us here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine Sir!
Rafael Khlgatian
Wonderful experience with the dealer. Worked around our schedule and helped us get a beautiful X5
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rafael, thanks for sharing your recent 5 star sales experience with our team here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW X5! We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Such a cool experience
I had a great time with Arthur at the dealership. He taught me so much about my new car. I am so happy that I ended up buying a BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jessy, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're beyond thrilled to read your review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
awesome genius
arthur was more than helpful. i am glad that i met with him to go over my car. thank you so much for helping me learn about my cool new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerome, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
Welcome
I felt at home and very welcome by all the staff. Excellent services
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Marcelino, thanks for sharing your recent 5 star experience with us here at McKenna BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Selfemployed
I am very happy the way they treated me and my car, the car was ready when they said it will be, washed my car, they offered me to lend me a car but I didn't take it but it e is good to know maybe next time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Oscar, Thanks for sharing your recent 5 star service experience with our team here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Awesome service
This was my third purchase at McKenna BMW. As usual, the process was quick and smooth. Noah and Arthur were awesome! Arthur took his time to show me the features on my new i3! I highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Connie, thanks for sharing your most recent 5 star experience with Noah and Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your BMW i3! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!