Reviews
Jacob was amazing. He was very informative and...
Jacob was amazing. He was very informative and respectful. We so enjoyed the personal service and I certainly love my brand new eclipse cross. He definitely delivered World Class service beyond expectation!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy, Congratulations on your new Mitsubishi Eclipse Cross we are happy to hear that Jacob was able to make this happen for you. It was a pleasure serving you as a customer.
I took my Mitsubishi in for an oil change and other...
I took my Mitsubishi in for an oil change and other maintenance and Arthur at the service department took care of me and provide me with outstanding service. I appreciate Arthur every time I need something done to my car Arthur always takes care of me. I recommend Arthur 1,000%,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive service review. It was a pleasure serving you as a customer and look forward to seeing you again for your next service visit.
Attracted from a great price for a vehicle in my...
Attracted from a great price for a vehicle in my criteria,at the first I wasn’t agree on hidden fee but then Alex Carthens cut that fee off and made it happened,that’s when a great salesman make a great dealership reputation.thank you Alex for treating as family without you it wouldn’t work.I will looking for my next vehicle in Route 46 Mitsubishi,hopping to find Alex at his desk.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive shopping experience with us. We look forward to seeing you again.
My experience at Route 46 Mitsubishi was extraordinary!...
My experience at Route 46 Mitsubishi was extraordinary! I was helped by Al and Rafael whom made the entire car buying process simple and easy. The entire team at Route 46 was family oriented and they really took the time to accommodate my needs. They even kept both of my boys occupied and entertained while we were finalizing my purchase. At the end ofvthe day, I drove away in my new Mitsubishi Outlander and I couldn't be happier. The car is amazing from top to bottom! I would highly recommend anyone looking for a new luxury suv like the outlander, to stop in and see Al and the team. You will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, congratulations on your new Mitsubishi Outlander. We are thrilled to hear our staff went above and beyond to make this happen for you. We appreciate the recommendation to your friends and family.
Outstanding service, I would recommend this dealership to...
Outstanding service, I would recommend this dealership to anyone. Our sales rep was Albert Chumenti, he was very understanding of our situation and made moves to get us a great deal. This purchase is for my daughter which is her first car for college, she is going to be extremely excited. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a positive review. Our staff appreciates hearing great things from their customers.
Outstanding service, I would recommend this dealership to...
Outstanding service, I would recommend this dealership to anyone that is looking for a new or used car, Our sales rep was Pedro Ramerez he was very helpful and understanding of our situation, we are happy on our purchase, Also would like to thank Cesar Hurtado Jr., Christoper Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a postive review. Our staff appreciates hearing great things from their customers.
Terrible experience, I purchased my car 8/2021, my temps...
Terrible experience, I purchased my car 8/2021, my temps expired 9/2/2021 and it's now 12/21 and I have not received my plates yet!!! I have excuse after excuse, with no results. I wouldn't recommend them to anyone. I am sure if I was a man this wouldn't happen!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I apologize for your experience. Please contact me Jamie Rusignuolo at jamei@route46autos.com if you wish to discuss this matter further. Thank you.
Horrible treatment to customers. Price listed for...
Horrible treatment to customers. Price listed for vehicle was great. However, when making the deal, the dealership added over $6,000 in fees to the cost of the vehicle. There was an added cost of $3,995 with no explanation as to what this additional fee represents. We left. They lost a customer and I would NEVER refer anyone to any of there dealerships. We found a better deal on a better vehicle at an awesome dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tracy, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.
There isn’t much to discuss. There was an added fee of $3,995 which the business manager refused to explain. He then said he could get us into a different car within our budget. The car was well within our budget it was this RIDICULOUS added fee that we refused to pay. We went another route for our daughter and purchased her a 2019 Kia with less mileage for less money than the 2018 Hyundai Elantra from your dealership. Bad business, plain and simple. Terrible treatment of customers in assuming we couldn’t afford the vehicle we came to purchase.
Arthur came through for me once again. He’s one of the...
Arthur came through for me once again. He’s one of the best service consultants I’ve ever dealt with. He always takes care of me. I recommend Arthur 100%
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave an excellent service review. We look forward to seeing you again and appreciate the recommendation to your friends and family.
Waste of time
Waste of time. Spent all day dealing with three incompetent people, started with Jose, who couldn’t even understand basic conversation. Such as, do not run my credit through any other banks (have email proof). Next, Chris the “finance manager” who lacks communication and remembers parts of conversations that never happened. Lastly, Albert who I thought was gonna get this deal done, again was a poor communicator and obviously doesn’t do deals with “transparency and honesty” as stated. Literally wasted all day to have a truck sold out from under me while in the middle of a deal. Now I have dings on my credit and information floating around who knows where thanks to bone heads like Jose. STAY AWAY.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.
