Reviews
Jacob Tapia, was my sales rep.
Jacob Tapia, was my sales rep. He was very helpful and eager to making sure that I walk away with a vehicle, at Route 46 E. Mitsubishi, in Totowa, NJ. I would highly recommend family and friends. Make sure you ask for Jacob.👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a 5 Star Review and recommending us to your friends and family. Our staff appreciates it.
No words to describe how helpful and accommodating Jacob
No words to describe how helpful and accommodating Jacob and Raphael are. I wish I could give them 10 stars!!!! Amazing customer service. I guarantee you if you are looking to buy a new car… Jacob and Raphael are your guys. I promise you wont be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave our staff a 5 Star Review and recommending us to your friends and family.
The price advertised is NOT THE PRICE!
I have been looking for a pre owned Mazda 6 online, and I found one I really liked, and it was at Rt46 Mitsubishi. When I got there, I realized that the car was painted on the entire drivers side, and it didnt match. So being disappointed, the salesperson recommended since I have a Honda Accord, that he had a really nice 2017 on the lot with 21k miles. I thought........I love Accords, why not. Well, it was advertised for 19995, and I figured, hey right in my price range. AND that is when the nonsense started. I asked them to please not run a hard inquiry on my credit before we discussed and negotiated the price of the car...............They didnt listen, they went ahead and ran it anyway, before we negotiated the price.......ANNOYING! Then after he saw that my credit was good (I told them it was, and we can look at my credit after settling on a price) The price was NOT the price after all. They had some lame Certified $3995 cost added in. So BEWARE of these people, the price you see online is NOT the price you get when it comes time to negotiate. This is WHY I ASKED THEM NOT TO HARD INQUIRY MY CREDIT. But they went ahead and did it anyway BECAUSE THEY COULDNT CARE LESS about my credit. SO frustrated that they did that! Buy a car where Honesty and Integrity are at the forefront. A MONUMENTAL waste of my time!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you
Jacob it's the man!
Jacob it's the man! What a customer service! Such a great person. Very professional, amazing experience with him. Excellent representative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juanca, we are so happy to hear that our staff provided you with an excellent experience. It was a pleasure serving you as a customer.
regular car service
appointment for service are easy and , and the person who handle my car explain all stuff that have to be done based on my car milage very well and tell me all the discount that apply to the service..... well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erry, thank you for sharing your positive service experience with us. We look forward to seeing you again for your next service visit.
Jacob Tapia may the process fun and easy.
Jacob Tapia may the process fun and easy. Made sure everything was top notch. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a positive review and recommend us to your friends and family. Our staff appreciates it.
Jacob Tapia was very nice and professional, he was very
Jacob Tapia was very nice and professional, he was very helpful to get me the deal I wanted I highly recommend him, great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that Jacob was able to give you the deal you were looking for on your new vehicle. We appreciate the recommendation to your friends and family.
Jacob Tapia was very helpful in purchasing my car as well
Jacob Tapia was very helpful in purchasing my car as well as accommodating my needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a positive review. We are so happy to hear that Jacob was helpful during the recent purchase of your new vehicle.
Jacob Tapia was great.
Jacob Tapia was great. Very happy experience. I love my new vehicle. No regrets at all
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eddie, we are so happy to hear that Jacob was able to get you into a new vehicle that you love. It was a pleasure serving you as a customer.
Jacob Tapia was extremely attentive to our needs &...
Jacob Tapia was extremely attentive to our needs & concerns. The process was absolutely pleasant & pain free. Mr. Isidro, Mrs. Cynthia Inez(s) & Miss Sarah are very pleased & satisfied with our new Eclipse.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a postive review. Our staff appreciates it.
