Reviews
Excellent
Walked in and was helped by David who took care of us from start to finish. I recommend him and this place. Thank you guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for telling us that David was able to provide you with great service. It's nice to know that you're willing to recommend him so highly, and we will look forward to seeing you again!
Make u feel like family love those guys
The best service ever they offer u a snack a comfortable. Setting there I'm sticking with them for a very long time great team
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great review. It is a pleasure to hear that you really like our comfortable waiting room and snacks, and we look forward to helping you again.
Unreliable information and does not honor advertised pricing
This group of dealerships have zero integrity. Lying and deception are the norm. Including Rte 46 Mitsubishi and Rte 46 Jeep Chrysler. I tried 3 times to buy the same vehicle. I have 800 credit and a the funds to pay cash. Vin Number: 2GKFLUE3XG6141773 Stock: M7165I. In March 2019 it was at Jeep. 2016 GMC terrain. Advertised at $18,900 i was invited to buy during a sale with all prices "drastically" reduced. Despite this vehicle having a an issue with the AWD system (dashboard warning) I offered $18000. I was turned down flatly as their "cost" was over $20K. Reduced by not 1 penny. 6 weeks later its at Rte 46 Mitsubishi advertised at $169000. ???? really let me check this out. I visited on April 14 2019. Keep in mind I like the car because it had all the options i want, otherwise i wouldnt chase it. Rte 46 Mitsubihi has the same owners as Rte 46 Jeep. Anyway I tell them Ill take it if the price is real plus tax and dmv. The rep tells me they have to get over $20k for the car due to their cost. I left. THIS WEEK THE ADVERTISED PRICE IS EVEN LOWER AT $16,771! Wha..??? SO i texted online and was told yes its still available. I wanted to confim before going down there that i can pay asking price plus tax and dmv. I left a message for sales mgr Jason and he called back. Sorry he says car has a deposit on it. I give my offer anyway and we hang up. Later on same day I see online its still available. I have my friend inquire online, BDC calls and says YES its available! Come on down? Are you sure? YES! We say wait, I already spoke to Jason and he said its got a deal on it. I said check with Jason. She checks and says oh yes Jason says there is a deal pending. Completely oblivious to the fact that she would have wasted my time coming down there again. I said whats the deal you just tell everyone to come down regardless? Sir im just trying to help and the info we have is on our system which is not connected to the sales system and I don't understand why you asked about it anyway if Jason already told you there is a deal. At this point you just have to give up and move on.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I sincerely apologize for any inconveniences or miscommunications. Lili would have checked with me post phone call to completely make sure the vehicle was available as do all of our reps. We do appreciate your interest and value your business.
Awesome Customer Service
First and foremost, I want to thank Vinny for being an awesome salesperson. He was very hospitable and answered all of of my questions throughly. Your dealership was very clean and inviting. I would definitely return if I have another itch to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review. It is wonderful to hear that Vinny was so helpful and able to answer all of your questions. Thanks and we will look forward to seeing you again!
Great Car Buying Experience.
I would definitely recommend this dealership for your next car purchase. Stephanny Perez did everything possible to ensure I got exactly what I wanted. She was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that you found Stephanny Perez to be very helpful. We also enjoy knowing that you recommend us so highly, and we look forward to seeing you again in the future.
Superb Service
Nice Service!! They are really on top of everything! Vinni, Our sales Rep, was super helpful.. giving us a lot of choice and helps us to get the car we want..ask for him when you go to MITSUBISHI!!! kudos to all the people who are working at Mitsubishi Totowa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Amber, thanks for telling us that Vinni was super helpful. It's great to know that he was able to provide you with lots of choices. Thanks for recommending him so highly, and we will look forward to seeing you again!
2018 Chrysler Pacifica Touring L Van
Had one of the best professional salesperson help me and my family to get a car. Vincenzo is a great persona and part of our new family. Thank you Vinney for getting me the car I need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review. It is a pleasure to hear that Vincenzo was so helpful and able to help you get the car you needed. Congrats and we look forward to seeing you again.
I’m so happy
Omg I’m so happy thank you guys so much working with me and my situation. I walked in sad. I left soooooo Happy right price you worked with me am forever grateful 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🤩
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Chrissy, thank you for taking the time to share this thoughtful review. It is a pleasure to hear that your day improved, and it's wonderful to know that you were able to find a budget friendly car! Congrats and we look forward to seeing you again.
Quality Service
Good people, and good deals. Very fair on price and willing to work with you wherever they can. The salesman vinnie was very responsive and willing to work with us, wasn’t focused on just the sale. He made sure we were making the right purchase for my wants and needs. Would recommend the dealer 100% for new or used purchases the sales team and atmosphere is very inviting and personal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review. It is wonderful to hear that your experience was great. We also enjoy knowing that Vinnie was so helpful and able to answer all of your questions. Congrats and we look forward to seeing you again!
I had an excellent buying experience
I had an excellent buying experience,Raul helped walk through entire complicated car buying process at With ease, the entire staff members are helpful and professional,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for telling us that Raul was able to walk you through everything and made your car buying process easy! It's also great to hear that all of our staff members are helpful and professional. Thanks again and please do not hesitate to reach out if there is anything else we can do to help!
