Reviews
Preowne Toyota
Nathalie was my sales specialist , she was very helpful , getting the car i want it , and I'm very happy with my desicion thanks to her ... I'm enjoying my car she negotiate a reasonable price and we were able to get what i need it ........
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Buy new car.
Great car buying experience. Andy was super helpful! I would recommend Nathalie Tapia to anyone interested in purchasing a car. Very happy with my new car thanks Nathalie Tapia for helping me out on my purchase.. Definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Financing a preowned car
Andy (the sales specialist) was very helpful in locating a car that was affordable and with consideration for my driving needs. He worked to negotiate a reasonable price and was cordial during my time working with him.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
New car purchase
I originally went to the dealership looking for a use car that I saw on-line and of course it was not available. The sales lady Natalia Topia took her time showing us a variety of used cars, she was very helpful and patience and not pushy (I appreciated her not being pushy) After not being happy with the used cars that I saw, she suggested that we test drive the new Mirage and Lancer. After a few back and forth negotiating the payment and interest rate, I ended up purchasing a New 2016 Lancer. The only negative thing about the whole experience was that went I got home, we open the hood and truck of the car and it was dirty, it was dusty and it had leaves inside and around the trunk, the windshield fluid bucket was nearly empty. I think They should do a better job on that, other than that I had a pleasant experience.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience a great one! Our customers are our number one priority. We would like to thank you for your business along with your review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Chevy Cruze
I had a wonderful experience with the staff here. Everything was explained to me and they had really great patience with me. I would really like to credit Nathalie Tapia and JaJuan Bugess for their great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Gino Silva and Trish Edmondson are Amazing!
I was skeptical with my history that I'd be able to get into the car I needed, but from the start Gino Silva sat me down and made me feel comfortable and relaxed. With no judgement of my credit history he assured me one way or another he would get me into the truck I needed. It did not take long, we test drove my pre owned truck and made a deal! Trish helped close out my deal later that day and she was just as helpful. Both Ginoband Trish are caring and professional people who do an outstanding job and getting people on the road. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Pleasant and helpful dealers.
Ralph was pleasant and patient as he taught me about the vehicles and helped create a deal that fit my situation. I love my Outlander! However, I wish Mitsubishi would create an option that runs on renewable energy (not electricity as a plug-in will probably still rely on dirty energy). Why not lead and create vehicles that run on solar or hydrogen power?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Service Sucks
The service department sucks. They have my car for a week now to fix a few minor issues and a couple of scratches. I've been trying to reach the service department for over 2 hours and NO ONE has answered the phone.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Carols, my name is Dijana and I am the Customer Service Specialist for Route 46 Mitsubishi. I would like to apologize for the experience you had while visiting our service department. We do not tolerate that type of behavior and the General Sales Manager Luis would like to speak with you further. You may reach him at 973-330-9535 ext. 1420 and myself at 973-256-1200 ext. 1015. Thank you and we look forward to hearing from you!
Service Sucks
The service department sucks. They have my car for a week now to fix a few minor issues and a couple of scratches. I've been trying to reach the service department for over 2 hours and NO ONE has answered the phone.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello my name is Dijana and I am the Customer Service Specialist at Route 46 Mitsubishi. I would first like to apologize for the negative experience you had at our location. Our customers are our number one priority and I would like the chance to discuss this matter with you further. Please contact me at 973-256-1200 ext. 1015. Thank you and I look forward to hearing from you!
Happy new car owner
So I was looking into buying a new car and took my chances and went to Mitsubishi 400 Route 46 East..( 973-774039) I arrived at the dealership and was greeted by a sales person by the name of Gino Silva.. we sat down and began to talk and I described to him what type of vehicle I was looking for within 20 minutes he drove up with my dream car I couldn't ask for better... he was so professional and willing to help he was able to get me a great deal also with monthly payments that are affordable... the whole staff at Mitsubishi 400 Route 46 East was so helpful I couldn't have asked for better service if I was able to I would rate them 10 Stars anybody that is looking into purchasing a vehicle I recommend this dealership I am very glad I made the decision and took my chances with going with this dealership I recommend anybody looking into a new vehicle check out Mitsubishi 400 Route 46 in Totowa I guarantee you won't be disappointed.. thanks to Gino Silva for being so kind and willing to work with me I am very thankful for my new fabulous car I hope my review help the next person that is considering purchasing a new vehicle trust me check out this dealership you won't be disappointed sincerely one happy customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to here that Gino was able to make your experience an exceptional one! Our customers are our number one priority and we would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again from the Route 46 Auto Group Family!
