Reviews
400 Route 46 Totowa NJ 07512 Thank you Ralph
Ralph the sales man helped me out to find the car of my dreams now I am able to have a reliable car for my family that came with a great deal price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Outlander
I worked with Andy and had a great car buying experience! I would highly recommend him if you are looking into getting a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Outlander
I had a great first time car buying experience with Andy. He was super helpful and I would definitely recommend working with him! Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to here that Andy was able to make your experience an exceptional one! Our customers are our number one priority and we would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again from the Route 46 Auto Group Family!
The best car shopping experience.
After a couple turn downs at different dealers, I landed at Route 46 Mitsubishi, where Jajuan helped me throughout the whole process. Long story short, I ended up with a even newer car than the one I was looking for, at a very competitive price and excellent APR (considering my credit). I must admit I was a little pessimistic in the beginning, but Jajuan made sure the process was smooth and I left driving my new vehicle. Overall; outstanding customer service and professionalism, not to mention the whole staff was very nice and courteous at all times. I will definitely recommend Rt 46 Mitsubishi to anyone looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
THANK YOU!!
Jovany Santiago is awesome!! He was extremely easy to work with. he helped me exactly what i was looking for in a used low mileage mitsubishi outlander. Very friendly dealership, thank you again! i would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Horrible customer service
I was referred to Troy who took my information and said he could help me. He text me and said he had an approval but he was off the next day so I waited. He promised to give the details next day he was in. I called him several times and he never responded I texted him and he said I'm busy w customers. How can you take someone private information and never get back to them and brush them off horrible customer service
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Tanya, my name is Dijana and I am the Customer Service Specialist for Route 46 Mitsubishi. I would like to apologize for the experience you had while visiting our showroom. We do not tolerate that type of behavior and the General Sales Manager Luis would like to speak with you further. You may reach him at 973-330-9535 ext. 1420 and myself at 973-256-1200 ext. 1015. Thank you and we look forward to hearing from you!
excellent staff
I purchased a brand new 2016 Outlander sport from Mario Santos and I absolutely love it. He was extremely polite and patient with me throughout the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Great
Bought my first new car from Rt 46 Mitsubishi in June, 2016. I was very pleased overall with the entire process. I called the day before to make an appointment with a sales rep and I was kindly greeted immediately when I entered the dealership and was into a car within ten minutes. I test drove a few cars, and the salesman was extremely helpful in finding a car that was right for me, and my budget! My salesman, Mario, was extremely helpful, kind, and professional. His customer service skills were noteworthy. I would recommend him and the dealership to anyone. I went in for a used car and left with a brand new one! No complaints
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
used car experience
I recently purchased a preowned car from Troy Mimms at mitsubishi. It was the most delightful experience I have ever had at a car dealership. I was looking for a used vehicle with low miles and low price. He showed me a selection of cars to narrow down the list of what I could possibly be looking for. After narrowing it down to 2, he allowed me to test drive and I fell in love with a 2014 Nissan Altima. He did everything in his power to make it happen around the payment I was looking for. Troy Mimms went above and beyond to make sure I was a satisfied customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Brand new car
Duane Martinez is by far the best salesmen I have ever had the pleasure of working with. I went in with low expectations and left with a new car. Duane was so helpful and kind. I purchased a new Outlander from him and even to this day, he is keeping in contact making sure everything is okay and I'm satisfied with my vehicle. Best service I have ever gotten.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!