Reviews
BMW 328XI
Troy Mimms got me into a car I never thought I'd get! A 2011 BMW 328XI and I love it! The whole staff was friendly and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
brand new car!!!!
I just recently bought my brand new car from troy at mitsubishi in totowa. I love my new outlander sport! I wanted an SUV but didn't want to pay the price attached to the usual SUVs you see on the road. The outlander is perfect for families on a budget and the salesmen work hard to make sure you get the best deal and lowest payments possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
satisfied customer
I have to give credit when credit is due. I am a very satisfied customer of 46 mitsubishi. I purchased a new outlander sport with ralphy and couldn't be happier. I've heard horror stories of car shopping but I cannot agree! Thank you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
very helpful staff
I purchased a new 2015 Mitsubishi Mirage from Gino. I was a bit skeptical at first because I wasn't sure what to expect walking in the door of any dealership but I'm so happy I came here. Thank you to the staff at 46 Mitsubishi
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
13 Hyundai Elantra
I got my 2013 Hyundai Elantra with Troy at 46 Mitsubishi. I have never had such a pleasant and quick experience at a car dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
2016 Lancer
Gino Silva was an extremely knowledgeable and friendly salesman unlike some you will encounter during a car buying experience. I purchased a 2016 Mitsubishi Lancer with him and I absolutely love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
2015 outlander
I came in on a whim and ended up speaking with a nice gentleman, Duane Martinez. He explained my options and what each option (buying new, used and leasing) and I was amazed to hear how much he knew about his product. Most salesmen you talk to don't really know what they're selling you and they just say anything they can to make the sale but I was pleasantly surprised with Duane. I purchased a brand new 2015 Mitsubishi Outlander Sport and I love it. Thank you guys at 46 mitsubishi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Horrible first time buyer experience
If I could give negative stars I would. It was my first car buying experience and I will never go there again. The salesman only tried to get me in and out of there as quick as possible. And when I didn't decided on my car and after I had paid for it they told me I could not take it home. When I proceeded to ask for my money back they said they could not return it so I was pretty much trapped into buying a car I could not leave with, and then they began to get rude with me. I was told they were going to detail it for me which they did not. I'm suppose to be getting free service done for my car and every time I call to set an appointment with them it goes straight to voicemail and I never hear back from them. They also proceeded to sneak in somehow me paying for my so called free car service which I still have never gotten from them because they do not return my calls. Overall I will give them -5 stars and I will make sure to never go back there again or to let anyone in my family or any of my friends or even my enemys to go there. Im writing this review in hopes that I will also save you the trouble from having to deal with this horribly rude dealership. Best regards from one pissed off first time buyer and last time customer.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello my name is Dijana and I am the Customer Service Representative at Route 46 Nissan. I would first like to apologize for the negative experience you had at our location. Our customers are our number one priority and I would like the chance to discuss this matter with you further. My contact information is 973-256-1200 ext 1015. Thank you and I look forward to hearing from you!
Beware of false pricing
They had a 2010 Chyrsler 300C that I was interested in and a few days later I noticed a price drop on Cars.com I then called the dealership to make sure the car was still available.and confirm the price. Well that's where the "fun" started. The real price for the car was $2000 more then as advertised unless of course you previously bought a car from the dealership and were trading that same car in on the new car. No where does this info show up on Cars.com. To make matters worse I kept getting phone calls from the dealership asking me to come and test drive the car without any consideration on the pricing. Finally get a voice message from Mario telling me he has "great news" for me so I think they finally decided to offer me the car at the advertised price. Wrong! I'm done playing games with this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello my name is Dijana I am the Customer Service Representative at Route 46 Mitsubishi. I would first like to apologize for the negative experience you had at our location. Our customers are our number one priority and I would like a chance to discuss this matter with you further. My contact information is 973-256-1200 ext 1015. Thank you and I look forward to hearing from you!
Terrible service, bad experience
Went to the dealership after speaking with a gentleman that seemed very helpful and willing to help. Drove over an hour to look at a used car and trade one in. I have negative equity but was beyond willing to happily have it roll over to a new loan on a vehicle I actually wanted and was willing to accept whatever crappy interest rate was offered being that my credit isn't the best and every crappy unwanted fee and nonsense included in getting a used car. On top of that my car is literally in brand new shape and a newer car as apposed to the one that I was actually interested in trading it in for. Fact is he didn't want to hear what I had to say, he wasn't willing to work with me nor did he even care that I was sitting in front of him. To be honest I felt as though every last word that came out of my mouth to him was a waste of his own time. His response to me was you made a mistake got something ya didn't want, so now deal with it and just get on with life.......any sales man would have eaten me up and taken every bit of advantage of me and the sick part is that I was willing. He made it clear that if I didn't have thousands of dollars to toss into the highest end vehicle that would make him upfront cash and profit that he didn't want to be bothered. In all seriousness I'm very fair and would never and probly have never left a review let along a bad one but this was the overall worst experience and biggest disappoint I've ever experienced.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello my name is Dijana I am the Customer Service Representative at Route 46 Mitsubishi. I would first like to apologize for the negative experience you had at our location. Our customers are our number one priority and I would like a chance to discuss this matter with you further. My contact information is 973-256-1200 ext 1015. Thank you and I look forward to hearing from you!
