Capitol Chevrolet

Henry provided great customer service. He was constantly providing me with updates on my Chevy Trax.

Alexandro Cortes is a super star very talented and passionate at his job Just the best

Outrageously high diagnostic fees, not folded into repairs. Poor communication and pricing. They damage your car during repairs and then don’t acknowledge said damage.

I went there for my second prepaid service and my experience has been good. They did necessary schedule servicing as per request.

This dealer made full effort to simplify the lease return process. I did not need to wait long and instructions were clearly provided upfront.

The service associate was very helpful and professional. He was very knowledgeable on the service that was needed for the truck.

They claimed that they don’t negotiate on the price. “No haggle” yet proceed to do just that. Less than 3 weeks later the car has a “propulsion power reduced” warning and is throwing 7 codes. I find it difficult to reconcile the fact that these critical system failures—which indicate foundational electronic and cooling faults—have manifested so rapidly within just three weeks of ownership. Now I know why it felt sketchy. I even texted the internet sales guy before purchasing that it seemed sketch. I should have gone with my gut instinct

They took care of my issue no problem. All service done and everything works just fine.

Was not pressure to buy, the salesman new how to get the best rate for me

I had a VERY unpleasant experience with Giselle Bourbon and Richard Zaragoza. I purchased a Kia Seltos S at this location and they were poorly communicative, acted as if I was stupid, and overall did not care about me after purchasing. They requested I bring the approval loan from my credit union 5 calendar days after purchasing, but did NOT let me know they were both taking 2 days off after I purchased it. I texted and called them with no response which had me call the office and luckily someone else there helped me out. Richard specifically, really made me frustrated throughout the whole purchase. He made me seem like I was stupid for not taking warranty, he wasted my time, and FORGOT to take my deposit AFTER I had left the dealership even after I specifically asked, “Is there anything else you guys need from me?” I would NEVER buy a car from him again. I know he needs to make his commission, but the way he communicated to me was so awful. I will never be coming back to this location. As a previous salesman, I know he’s the type to be a snake and do what it takes to make money without caring for the customer.