Reviews
Buying the car is easy.
Buying the car is easy. Customer service is great with the sales agents. Would not recommend going to their garage for service. the cost exponentially higher most mechanics across Pittsburgh. There is no real incentive in paying $200 for just a diagnosis. comparatively their charges are 2 to 3 times the average cost of repairs in the Pittsburgh area. Always be safe and your research first.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 245-3656 when you have a chance. Thank you, and we look forward to hearing from you.
Great at explaining, on time completion and great coupon
Great at explaining, on time completion and great coupon on website made it a really good experience. I think I found a home for my Buick.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We strive for 100% satisfaction, and it is great to see you had such a positive experience at #1 Cochran of Monroeville. We are always more than happy to assist you if anything else comes up. Take care!
Great customer service.
Great customer service. They really provide the help and care you need. Everything is explained to you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! It's our pleasure to help keep you running smoothly. We hope to see you again!
Very happy with the service dept for the recall work
Very happy with the service dept for the recall work they've done on my Infiniti suv.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help keep you running smoothly!
Jerry W in the service center was very helpful and made
Jerry W in the service center was very helpful and made me feel valued as a customer. I would absolutely recommend this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our team! It's our pleasure to help, and we hope to see you again.
We’ve had consistently good experiences at Cochran.
We’ve had consistently good experiences at Cochran. We really appreciate the convenience of scheduling online and the loaner car when needed. Jerry has always taken great care of us!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.
They have always treated me with the utmost respect.
They have always treated me with the utmost respect. Highly recommended them to anyone who asks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home! It's our pleasure to help keep you running smoothly.
Excellent transaction all members of the team were
Excellent transaction all members of the team were competent, professional and very helpful. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending us- we hope you're enjoying your new car!
Everything went smoothly with no issues.
Everything went smoothly with no issues. My service writer was knowledgeable and helpful, I’ll certainly use them in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing to work with us- we look forward to seeing you again!
Brought my car in as it was leaking a lot of oil.
Brought my car in as it was leaking a lot of oil. They found the problem but had to send for parts and could take a few days. It was actually fixed the next day! Gage is the individual who took care of me and also the last time I was there. He couldn’t have been more professional, but more importantly, personable. A pleasure to work with!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! It's our pleasure to help get you back on the road and running smoothly. Please let us know if there's anything else we can do to assist!