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#1 Cochran Buick GMC Monroeville

(1,243 reviews)
Visit #1 Cochran Buick GMC Monroeville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award 2026 state dealer award 2013 state dealer award
2026 consumer dealer award
New (412) 545-6523 (412) 545-6523
Used (412) 744-3788 (412) 744-3788
Service (412) 744-3818 (412) 744-3818

Reviews

(1,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Buick GMC Monroeville from DealerRater.

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Thorough but expensive.

Thorough but expensive. Blah blah blah blah blab baby bland blah blah. But no blah

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We hope for the opportunity to see you again!

Great at explaining, on time completion and great coupon

Great at explaining, on time completion and great coupon on website made it a really good experience. I think I found a home for my Buick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at #1 Cochran of Monroeville. We are always more than happy to assist you if anything else comes up. Take care!

Great customer service.

Great customer service. They really provide the help and care you need. Everything is explained to you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It's our pleasure to help keep you running smoothly. We hope to see you again!

Very happy with the service dept for the recall work

Very happy with the service dept for the recall work they've done on my Infiniti suv.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help keep you running smoothly!

Jerry W in the service center was very helpful and made

Jerry W in the service center was very helpful and made me feel valued as a customer. I would absolutely recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team! It's our pleasure to help, and we hope to see you again.

We’ve had consistently good experiences at Cochran.

We’ve had consistently good experiences at Cochran. We really appreciate the convenience of scheduling online and the loaner car when needed. Jerry has always taken great care of us!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

They have always treated me with the utmost respect.

They have always treated me with the utmost respect. Highly recommended them to anyone who asks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! It's our pleasure to help keep you running smoothly.

Excellent transaction all members of the team were

Excellent transaction all members of the team were competent, professional and very helpful. Highly recommend!

Rating breakdown (out of 5):
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Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for recommending us- we hope you're enjoying your new car!

Everything went smoothly with no issues.

Everything went smoothly with no issues. My service writer was knowledgeable and helpful, I’ll certainly use them in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to work with us- we look forward to seeing you again!

Brought my car in as it was leaking a lot of oil.

Brought my car in as it was leaking a lot of oil. They found the problem but had to send for parts and could take a few days. It was actually fixed the next day! Gage is the individual who took care of me and also the last time I was there. He couldn’t have been more professional, but more importantly, personable. A pleasure to work with!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It's our pleasure to help get you back on the road and running smoothly. Please let us know if there's anything else we can do to assist!