Skip to main content

Kirby Kia of Ventura

(459 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

Want to share your experience with this dealership?

Write a review

Kia Rio

Great friendly service at this dealership. The process of buying the Rio was pretty painless. Tony Nicoll was a great help and got us a really good deal, though he did work and sweat for it. We did the whole wheel and deal song and dance untill we meet at a good medium. I think if it was lower on his end he would have walked away himself. Tony was a good sport and did not miss a beat. He understood what we were doing and stayed professional throughout. When you go to Kia ask for Tony, if not ask for Evan. He was super helpful and just the most chill guy you can possibly meet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chris, thank you for your purchase and sharing your positive experience with Tony and Evan!

Kirby Kia

I came to Kirby to buy a new Kia because I already had a relationship of trust with them. My husband and I bought several Jeeps from Kirby over the last twenty years and really appreciated the quality of service and friendship of Dave Howard. Since I needed a new car, and had to navigate the process without my husband, who passed away in January of this year, I wanted to be among friends. Dave connected me with George Estrada. He was very helpful and worked with me and a family friend to negotiation ate the best deal on my 2017 Kia Soul. He has followed up with me since I bought the car and contacted a car stereo business near where I live in order to install a CD player. Feres was extremely helpful and easy to work with in completing all the paperwork. It was amazing that I was able to drive the Kia home the same day. Many thanks & kudos to Kirby Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much, we appreciate your business, long time loyalty and sharing your positive experience with Dave, Fares and George!

Driver

Very happy with purchase and service. The sales person was reliable and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Arnold, we appreciate your business and sharing your positive experience!

Sorentto

Sheriff sales man was very courtesy and knowledgeable. He spent four hours with us and we left happy with a new car. The manager came and introduced him self and had a pleasant talk with us. The finance manager also treated us very well and got us done quickly. I had the best experience and will recommend you to all my friends and family. Thank you all, Star Moreno

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Star, we appreciate your business and sharing your positive experience with Sheriff!

Amazing experience

Miguel helped me out so much. I will gladly go back to kia for future purchases. He was very nice and made the car buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thomas, we appreciate your business and sharing your positive experience!

Sold on Soul

They are remodeling their building so the office was in a trailer. Other than that, this was the most positive car buying experience I have had. The salesman, Mark Morehead, was very professional and was knowledgeable about the car and how all of the features worked. I really was relieved that he never pressured us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the great review!

Love my car!

Miguel was very helpful in finding us a car that met all our expectations. He was knowledgeable about the vehicle and all of it's components. It was also nice to know he drives? the same car! Thanks Miguel, you made this experience easier and left us feeling comfortable with our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brandy, we appreciate your business! Thank you

Good and helpful experience with Deanna

Good overall experience. The Vehicle was better than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ron, thank you so much!

Wonderful Customer Service

Nathan Cushing delivered an extra wonderful customer service in the service and repair department. . Sheriff, with the dealer sales was also very accommodating and very knowledgeable. He was very patient in showing us used cars in the sales lot. He is not forceful to sell a car but give you space to decide. Overall, I have good experience in the Kia Dealership and love my Optima Turbo SX. A very wonderful car with all the bells and weasels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Trina, we appreciate it!

Great experience.... buying a car was fun.

best car buying experience ever... Bob was delightful, a gracious host, and a jazz fan to boot... all the folks we met were beyond friendly, we really felt welcomed and mportant...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you. We appreciate your business and for sharing your positive experience.