Reviews
I received great timely, excellent service from scheduling to pickup The car wash from service was a much appreciated touch
I received great timely, excellent service from scheduling to pickup The car wash from service was a much appreciated touch
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I was just OK. Nothing special. Paul and Juan were very helpful, but there is a big lack in communication from your service department. Have you all received the parts that were ordered several weeks or months ago?
I was just OK. Nothing special. Paul and Juan were very helpful, but there is a big lack in communication from your service department. Have you all received the parts that were ordered several weeks or months ago?
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
We flew from Texas to purchase our Audi S5 and wow was it worth the drive. Alan, Jeff, Robert Lee, Jeannie, Cary, Craig and Talon treated us like family. Our experience was top notch! If you’re thinking about buying a vehicle Alan is your guy. He even picked us up from the airport, sent me the coolest video of my car on the showroom floor waiting for me with a pink bow. It’s all about the details and they hit 5 stars! Cris and Charlie McLeod Beaumont, Texas Customers for life!
We flew from Texas to purchase our Audi S5 and wow was it worth the drive. Alan, Jeff, Robert Lee, Jeannie, Cary, Craig and Talon treated us like family. Our experience was top notch! If you’re thinking about buying a vehicle Alan is your guy. He even picked us up from the airport, sent me the coolest video of my car on the showroom floor waiting for me with a pink bow. It’s all about the details and they hit 5 stars! Cris and Charlie McLeod Beaumont, Texas Customers for life!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your mention of the airport pickup and the video reveal of your Audi S5 underlines our belief in the power of small touches. Knowing that Alan, Jeff, Jeannie, Craig, and Carey treated you like family and that the drive was worth every mile means a lot to our team.
I ended up paying a portion of the cost that was not covered by Car Shield and the dealership. That was not expected! Jack
I ended up paying a portion of the cost that was not covered by Car Shield and the dealership. That was not expected! Jack
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Someone called and made an appointment to service our Lincoln at our home. Daniel arrived at out home exactly on time. Protected our garage floor and performed the maintenance. He worked efficiently and was very courteous.
Someone called and made an appointment to service our Lincoln at our home. Daniel arrived at out home exactly on time. Protected our garage floor and performed the maintenance. He worked efficiently and was very courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is pleased we could perform maintenance on your Lincoln Aviator right in your garage. Knowing that our technician was punctual, careful, and courteous means a lot to our service department.
Friendly, kind, thoughtful and listened to what we wanted in a vehicle. Service is outstanding and honest about having work done
Friendly, kind, thoughtful and listened to what we wanted in a vehicle. Service is outstanding and honest about having work done
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for noting how Alan took time to understand your preferences and for your kind words about our honest service. We’re delighted you’re enjoying your Lincoln and look forward to assisting you again.
From the moment we purchased our vehicle it's been a pleasure. Our sales person was amazing and knew so much about the vehicle, service and warranty it was a slam dunk. Every time we've taken the vehicle in the staff has been timely, respectful and informative. Highly recommend Findlay Lincoln and their entire staff and BTW we LOVE the Lincoln Nauilus!!
From the moment we purchased our vehicle it's been a pleasure. Our sales person was amazing and knew so much about the vehicle, service and warranty it was a slam dunk. Every time we've taken the vehicle in the staff has been timely, respectful and informative. Highly recommend Findlay Lincoln and their entire staff and BTW we LOVE the Lincoln Nauilus!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know that purchasing your Lincoln Nautilus was a seamless experience with our knowledgeable sales staff. Your feedback about prompt, respectful service visits means a lot. Jeannie and our team appreciate your recommendation and are glad you’re loving the Nautilus.
Always pleased dealing with Silas. He is a great help and makes buying a car less stressful.
Always pleased dealing with Silas. He is a great help and makes buying a car less stressful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled Silas helped make buying your used Volvo XC40 stress free. Enjoy every mile in your XC40.
Keith is the best service writer ever!! He is honest, and communicates well. He handles all of my car issues.
Keith is the best service writer ever!! He is honest, and communicates well. He handles all of my car issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our service team’s honest, clear communication stood out while caring for your Ford. We appreciate your five-star review and look forward to supporting your needs in the future.
I called Silas for an oil change as my car was giving me a notification. He got me booked for the very next day and said he would also look if there was any recall notifications as well. I had about an hour wait for my car and they washed it for me too.
I called Silas for an oil change as my car was giving me a notification. He got me booked for the very next day and said he would also look if there was any recall notifications as well. I had about an hour wait for my car and they washed it for me too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. We’re glad we could schedule your oil change the next day and check for any recalls on your Lincoln Nautilus. We hope the complimentary wash made the hour-long wait more enjoyable and appreciate you trusting us with your service.