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Lexus of Omaha

(641 reviews)
Visit Lexus of Omaha
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 950-3132 (855) 950-3132
Used (855) 943-2559 (855) 943-2559
Service (855) 953-2404 (855) 953-2404

Reviews

(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Omaha from DealerRater.

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Can't go wrong with this dealer always friendly great

Can't go wrong with this dealer always friendly great help and feed back sales person Mahdi was a great help enjoyed doing business with him felt comfortable communicating was there cant go wrong here after all its a Lexas Dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Mahdi. Drive safely, and we hope to see you back again at Lexus of Omaha!

Lexus of Omaha Service

Lexus of Omaha staff was professional and courteous. They diagnosed service that was needed for my vehicle and then completed the work in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul, we are delighted to read your feedback! Thank you for choosing Lexus of Omaha for your service needs, and for stopping by to share your support. See you next time!

Troy,John and Rian are great to work with.

Troy,John and Rian are great to work with. I am very happy to be part of the Lexus family again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Troy, John, Rian, and the Lexus of Omaha team. Drive safely, and we hope to see you back!

Suzu Was professional efficient and friendly.

Suzu Was professional efficient and friendly. Great service, In-N-Out, and I appreciated the loaner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to give Suzu a shoutout! We're happy to hear you had a great service experience with Lexus of Omaha. Take care!

Wonderful Service

As always, outstanding service! Last minute issue resolved quickly and with minimal cost. Return customer (4 vehicles now!) that appreciate all the help. Highly recommend this dealership staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Service matches their product which we’ve always trusted.

Service matches their product which we’ve always trusted. We were offered a new tire product from a reputable source and “went with it”. It didn’t live up to the standards of the finer features of high end Lexus equipment we’ve enjoyed. The bottom line then was what to do about it? No questions asked we got replacements thanks to the dealership and the mfg on day one of the reported concern which benefits all of us long term. Four entities came together, our service contact, service mgr., the equipment mfg. and we the consumer. I, as the consumer, saw immediate satisfaction in the performance of the change in performance which although may seem minute it met the performance qualities of the vehicle we’ve enjoyed over the past four years. KUDOS to the LEXUS team. 🙂

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

??? I assumed my (positive) response was stated in the above message. If needed I’m happy to communicate more directly per phone or email?? 🤷‍♂️

Dealer response

Thank you for taking the time to share this excellent feedback! We expect the highest level of service from our team, and it means a lot to hear that this was reflected in your experience working with us. We will be sure to pass on the kind words. Safe travels, and we hope to see you back again at Lexus of Omaha!

Service is always excellent!

Service is always excellent! Cory is a pleasure to work with. Excellent communication from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the rave review! We are delighted that you enjoyed working with Cory and appreciate you coming to Lexus of Omaha for your auto service needs.

Best experience ever , highly recommended, great prices

Best experience ever , highly recommended, great prices for new RX and great prices for my trade in , sales person Mr. Mehdi so professional and so helpful, highly recommended. The best place for Lexus buying guaranty….

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us! Thank you for choosing Lexus of Omaha and for taking the time to share your experience. We wish you many safe and happy miles ahead!

They were very polite, helpful and friendly.

They were very polite, helpful and friendly. The waiting area is very clean and comfortable. Service was fast and results excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Lexus of Omaha is the best I have experienced!

Lexus Of Omaha is professional and very helpful. They kept us informed with both of my vehicles I brought for service. I highly recommend as you will find plenty of attention to detail and TLC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're honored to hear our attentive and communicative care has earned us your recommendation! Thank you for taking the time to give our team of professionals a shoutout, and we hope we'll see you at Lexus of Omaha again next time you require service!