Skip to main content

Lexus of Omaha

(641 reviews)
Visit Lexus of Omaha
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 950-3132 (855) 950-3132
Used (855) 943-2559 (855) 943-2559
Service (855) 953-2404 (855) 953-2404

Reviews

(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Omaha from DealerRater.

Want to share your experience with this dealership?

Write a review

Gerardo helps!

Needed to have my air conditioner checked and Gerardo was very clear explaining what they do. Enjoyed his honesty explaining charges and efforts to help us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kevin, thank you for the great review! We are so glad to hear that you had a successful and communicative experience working with Gerardo and the Lexus of Omaha team. Drive safely, and we hope to see you back!

I had a tire that was leaking air. They found a nail and...

I had a tire that was leaking air. They found a nail and repaired the tire for me. My car was in desperate need of a car wash and they took care of that also. The waiting area was very comfortable and there were beverages and snacks available. This dealership is awesome and I love my certified Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Pj, thank you for taking the time to review us! We are so glad to hear that you had such as successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Brandi is great to work with. Our questions were...

Brandi is great to work with. Our questions were answered and our order processed with ease. This will be our 2nd car from this dealer. Our service experience has been great as well with prompt and courteous communication on the work being done. Thanks, Brandi and team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Mark! We are so glad to hear that you had such a successful purchase experience working with Brandi. We appreciate your repeat business and are wishing you many safe and happy miles down the road! - The Lexus of Omaha team

Great place for car buying

Had a great experience, easy and fast. Bill S was great and made car buying enjoyable. The dealership as a whole was modern and comfortable. Everyone was friendly and knowledgeable. Couldn’t ask for any better. Thanks again for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Feedback like yours lets us know we're making all the right moves. Thanks so much for giving Bill and the Lexus of Omaha team a shoutout. We love hearing that you were able to go home a happy customer. Safe travels and have a fantastic day!

Lexus is Best!

Superior customer service and expertise about all things Lexus scheduled maintenance. Returns vehicle spotless. It’s easy to become a Lexus repeat customer. I have never had a service from a dealer like Lexus of Omaha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Omaha service team. Drive safely, and we hope to see you again down the road!

VIP treatment, all professionals, respectful, very...

VIP treatment, all professionals, respectful, very noleshble of there products, clean, best in service in Omaha Nebraska.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this glowing review! We are proud to have earned your business and we look forward to working with you again here at Lexus of Omaha.

I had a dead battery in my Lexus RX350 which was at home,...

I had a dead battery in my Lexus RX350 which was at home, called service and they arranged to have roadside come to my home and replace the battery. I received a call back from service indicating that batteries were on their. way. Kevin called me back and said the batteries had not arrived yet, but service could stop out, jump my car and test the battery at the dealership to determine if indeed the battery needed replaced. I had an appointment I needed to keep and he assured me if the battery did not arrive in time, they would provide a loaner car. Diagnostics were done on the battery and determined I had a bad cell, The batteries arrived as they were doing the diagnostics and they replaced the battery as it was under warranty and had me on my way. Thank you Kevin and Cory - excellent service !!! This is why I buy a Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Linda, thank you for the great review! We are so glad to hear that Kevin, Cory, and the Lexus of Omaha team were able to assist with your vehicle and get you back out on the roads. Drive safely in your Lexus RX 350, and enjoy it! We hope to see you back again at Lexus of Omaha!

Solid relationship

Mike Kraft sold me my CRV today. He is a super nice, down to earth person that I feel I can trust. Lexus of Omaha has been a very professional and conscientious business that has their clients best interest at heart. I hope to continue the relationship as time goes on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike is great! We are thrilled to see that you had the chance to work with him, Todd. Thanks for choosing Lexus of Omaha!

They do wonderful service and they’re wonderful people to...

They do wonderful service and they’re wonderful people to work with that’s just great and Jesse was a great person to work with today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

great...... good job

Dealer response

Thank you for the great review, Michael! We are thrilled to hear that you had such a successful service experience working with Jesse and the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Awesome customer service at Lexus of Omaha. Went above...

Awesome customer service at Lexus of Omaha. Went above and beyond. Made sure I was comfortable with the vehicle I was selecting as I had viewed multiple ones. Very patient with me, never felt rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Olivia, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back!