Reviews
Son’s first experience with a dealer
Took my son there to finance his first car. They treat you the same buying a $8000 used car like buying a $40,000 new car. The sales person Javier and Roxy the manager both treated my 18 year old son very well. Made is first time buying a car from a dealer great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Peter, it was our pleasure to work with you and your son! Thank you for choosing Lexus of Omaha and taking the time to share your excellent feedback. We wish you both many happy miles ahead!
My wife and I purchased two vehicles .from the Lexus...
My wife and I purchased two vehicles .from the Lexus dealership, first a three year lease on a 2021 NX 350 SUV and the experience was awesome! From the very first steps into the showroom, we were met by the sales manager, Ryan White , and salesman Jeff Bahnsen. They were very courteous and genuinely interested in helping us meet our needs for vehicles. We have purchased many vehicles over the years, and this would rate in the top ten of experiences
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you and your wife here at Lexus of Omaha, and we will certainly let Ryan and Jeff know that you appreciate their help. We hope that you both continue to enjoy your two new vehicles!
Solid , prompt, professional service... as always. Appts...
Solid , prompt, professional service... as always. Appts are flexible. All staff that I come into contact with acknowledge me and ask if they assist in any way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Omaha, and we look forward to your next visit!
Expect unparalleled service at Lexus of Omaha. The...
Expect unparalleled service at Lexus of Omaha. The hand-in-glove treatment from team members like Kelly Fields results in complete transparency and comfort in decision making and extending the life of your vehicle. A visit for service here never feels like an errand.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review makes our day! Thank you for your loyal business and your outstanding feedback about Kelly and the team. We look forward to assisting you next time at Lexus of Omaha!
Fantastic Customer Service!
Actually look forward to scheduled maintenance (or in this call safety recall remedy). Customer service is “Top Notch”. Thank you Brandon!!! Worth the drive—even though they offer to come pick it up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This review means a lot to us! Thank you for your continued business and your confidence in Brandon and the team. See you next time at Lexus of Omaha!
Great experience working with Hector! He was very...
Great experience working with Hector! He was very knowledgeable and helpful and treated us great. I would recommend him to anyone looking for a Lexis
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lynn - Thank you for taking the time to share your experience! We appreciate your business and are happy to hear that Hector earned your five-stars. Drive safely, and we hope to see you again at Lexus of Omaha!
Very pleasant experience buying our first Lexus!...
Very pleasant experience buying our first Lexus! Salesperson Michael was very informative and friendly! We are looking forward to many frequent road trips. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Lexus family! We are delighted that Michael took such great care of you and made you happy customers. Thank you from all of us at Lexus of Omaha!
Great service; great attitudes. Very pleasant to deal...
Great service; great attitudes. Very pleasant to deal with for sales or service. Highly recommended!! Service was done sooner than expected. I will buy our next Lexus from Lexus of Omaha.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for recommending Lexus of Omaha! We are delighted to hear that you're satisfied with our service and we appreciate you trusting us with your vehicle. Hope to see you at your next visit!
Our experience purchasing our Lexus with Joel...
Our experience purchasing our Lexus with Joel Carrasquillo at Lexus of Omaha was above exceptional!! He was informative, related to our concerns and questions and went out of his way to match what we were looking for. He’s awesome at his job and we’d refer anyone to him!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted that Joel went above and beyond to find you your perfect fit! Thank you for giving Lexus of Omaha your business and outstanding review. We hope you continue to love your new car!
The people at Lexus are the reason I own a Lexus. Kelly...
The people at Lexus are the reason I own a Lexus. Kelly is the heart and soul of the dealership. I look forward to having my car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sebastian - Thank you for the review! It means a lot to hear that you are so confident in Kelly to get the job done. Drive safely, and we hope to see you again at Lexus of Omaha!