Performance Toyota Bountiful

Absolutely worst service I’ve ever recieved! Isabel has no clue what she’s doing. She did not look in detail at the tech report before quoting me on things she had no idea how to explain. Then handed me to another employee that also did not look at the diagnostic report and could not explain what was needed. Do not go to Toyota Bountiful. No one knows what they are doing.

Great place for shopping cars,great Customer service easy to work.All the staff are friendly Tiffany is so helpful. Yeah don’t walk run to get your dream car in good price.

I was told 1.5 hrs, it was closer to 3 hrs for the service. I was told the car would be washed; it wasn’t. Not only did the service take too long but I had to wait another hour for the shuttle.

Our sales experience was great, but bringing the car back for a recall and an oil change wasn't great. The service advisor promised my wife they would wash the car after they were finished working on it. But the worst thing was that the service advisor called the wrong person when the car was finished and left a message. So my wife waited three extra hours to find out her car was finished because of an idiot service writer. When she did go pick up the car and mentioned it to the person, they make it sound like no big deal. Maybe this happens all the time.

Service was outstanding from beginning to end. Adviser was thorough & professional! The video summary of service was a real value-added feature. Service is a real differential!

Fabulous!!!! These guys have taken care of my cars for years, I appreciate their attentiveness and responsive attitude in getting the job done right. Would highly recommend them to anyone in need of service.

I have been using this dealership for several years and the service department is always so helpful. I will continue to use this dealership and recommended them.

I found it very easy to schedule the appointment and they were also great to work with. They took care of my car very quickly.

Very courteous, friendly and efficient. They did a great job and were easy to work with. The the layout of the dealer is somewhat disfunctional.

Bought a car from them and right off the bat starting having issues with it. Took it in to be looked at and they fixed it the first time, a day later the other tire was low on air. I took the car back and they gave me a false diagnostics and wanted me to buy 2 new tires. I had a tire professional outside of Toyota look at the tires and he diagnosed the tires were worn out unevenly, meaning they sold the car with bad tires. I've been told one thing and then another, it's been a month and still no answers from the dealer.