Skip to main content

Lithia Toyota of Billings

(1,272 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 504-6087 (888) 504-6087
Used (888) 836-0224 (888) 836-0224
Service (888) 461-9896 (888) 461-9896

Reviews

(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Billings from DealerRater.

Want to share your experience with this dealership?

Write a review

Service done on my 2016 4 RUNNER

Your friendly, excellent serves always leaves me feeling safe and secure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! We're glad you've had such excellent experiences with us! See you next time!

Experience at Toyota

I had a very good experience.... and will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Deb; we're glad you had a very good experience. Until next time, take care!

Solved extended warranty issue

Unlike a competing dealer, you guys understood my issues at once and fixed everything in a short time. Lithia takes care of it's customers! Thanks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're happy we could be of service. Let us know if you need anything else!

On time, and in time!

I arrived 10 minutes ahead of my service appointment time. Service department got right on it and I was back on the street in about an hour -- a little less, actually. This is the way it should be! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We're glad everything was completed quickly and to your satisfaction!

I always have exceptional service from Lithia Toyota

Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, nyla123! We sincerely value your business and look forward to your next visit!

Service Department lithia Toyota

Have been going here for years. I have recommended this dealership for years to friends. Never heard a bad word back from anyone yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this kind feedback, Gene! We value your business and look forward to seeing you again!

Great Experience.

Always a great experience every time we have the truck serviced. Quick and reliable. They go out of their way to take care of my needs,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We love hearing from customers and are glad to know you've had great experience with us. We're always happy to help!

Maintenance Work

I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the online form. As I live in Red Lodge and was leaving town for a week and needed the SUV, I was concerned at the prospect that I would not be able to have the vehicle serviced as planned. Fortunately, after a wait of about twenty minutes, I was informed that a cancellation had occurred and that they would be able to completely perform all my requested maintenance items. This was a very busy day in the service department and I was grateful and impressed by there ability to perform and deal with a customer in a timely and professional manner. Kudos to the entire service area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're glad we could help in a timely manner. Let us know if you need anything else!

Robert made sure my Camry alignment was perfect....

My Camry front end was messed up and would not track properly on wet roads. I called Robert and he set me up first thing in the morning to have it aligned.. It took about an hour and was on my way. Wow! what a difference! I drives like a new car again! I always feel important when I come in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're glad we could be of service, and we'll be sure to pass along your feedback to Robert.

Replace computer cluster.

My Prius has 180,000 miles on it so once in a great while I expect a little expense. $800.00 later I get to put f few more miles on it...going for 300,000 miles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, TJ! We're always happy to help!