Reviews
Great experience
This is my second vehicle purchased from Toyota and it was an excellent experience both times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, thank you! We're glad to hear you had excellent experiences at our dealership. We hope to see you again!
Review? I'm not sure what u want in this space.
I've always had great service from Toyota. I'm in and out of there in an hour just like they tell me & all are very professional. Not one complaint! I purchased a Venza in 2013 & love the car. Have had oil changes about every 3 months & have had great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paulette, thank you! We're always happy to help and love seeing this feedback. We sincerely value your business and look forward to seeing you again!
I this Toyota of Billings
Excellent service very smart people they know what they do .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Thomas; we'll be sure to pass along your feedback to our team.
Oil change and minor repair
Joey is an excellent customer service rep. I highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Neal, thank you! We think Joey is awesome, too.
fast to the point.
Very fast, clean helpful. Got me back on the road in less then 45 mins. Got the services I needed nothing more nothing less. The staff was helpful too
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback! We're glad we could be of service and get you back on the road!
Great service
Lithia Toyota of Billings always provides exceptional service. The staff are courteous, fast, and knowledgeable. I dont usually have to wait too long to get an appointment either.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, A! We're glad we could exceed your expectations! We hope to see you again!
Oil change and tire rotation.
I had a scheduled appointment for an oil change and tire rotation. When I arrived it was only minutes later that the service techs had my car in and the work begun. I waited at the dealership thinking it would probably take about an hour and was pleasantly surprised when my vehicle was ready less than 40 minutes later.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, cybertony! We're glad we could help you so quickly. We hope to be of service again.
Flawless Service
I have been taking my vehicles to Lithia Toyota in Billings since 2002, and my experiences with them have always been great! I loved my first Toyota, and the fact that I bought a second Toyota had as much to do with service department as it did with the Toyota brand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Teresa! We sincerely value your business and look forward to seeing you again!
Decent
I had an oil change scheduled via phone and somehow my appointment never made it in their system. Therefore showed up and everyone was puzzled. Luckily the walk-in gentleman was free and able to get me taken care of which I was very thankful for but I don’t understand how I can make an appointment over the phone with a gal and then it never make it to their system. That’s the only reason for the 4 stars. I don’t recall their names but everyone was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We're glad we could help and hope you come visit us in the future!
Camry
Lithia Toyota is always very fast, friendly, helpful, and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Amber! We're always happy to help! Until next time, take care.
