Reviews
Great Service
Great service and explanation of the extended service plan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you; we're glad we could help!
Exceptional
The appointment was the day I asked for, people were friendly, service was what i needed fast, accurate and affordable. I am happy with the knowledge & advice from the service department. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad you found our team to be friendly and knowledgeable. We're happy to help if you need anything else!
Service Rocks!
Thanks for the personalized service! You guys rock!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
ChrIs, thank you for your review! See you next time!
Positive car buying experience
I’m not a big fan of buying cars but Lithia Toyota made my experience very easy. They were helpful in arriving at a fair price and were very attentive to me when I was at the dealership. Their are lots of options for buying cars today. I was satisfied and happy that I chose Lithia Toyota of Billings
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad we made your experience an easy one! We're always happy to help and hope to see you again!
Oil change
The service people are always very helpful and kind and do an exceptional job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Charity! We're always happy to help!
Wonderful
We have gone there for years....will continue to do so. Friendly staff, competent service. We feel really lucky to have a place we can really trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Lacey. Your kind words mean so much to us, and we sincerely value your business. Until next time, take care!
Exceptional Service
I brought in a 2011 RAV for service and two minor recalls. The staff was very courteous and professional throughout. I checked in with the Service Manager and he kept me informed of progress. It was done in record time. I have always been pleased with and have great confidence in Lithia's work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, MeissnerM! We're glad our staff was so supportive during your visit. We're happy to help if you need anything else!
Great service and customer appreciation
I have been going exclusively to the Lithia Toyota service department since I purchased my 2013 Toyota Avalon in 2014 and continue now with my 2017 Toyota Avalon. I especially appreciate the quality service from Jim Harmon in the Service Department, he always finds a way to get my car in for my routine oil changes and regular checkups, is thorough in going over needed service and explaining what the total cost will be,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sara! Your wonderful feedback means a lot to us. We're always happy to help and look forward to seeing you again!
Best service
The service department was exceptional. They took the time to look over my vehicle and let me know exactly what needed to be done. They fixed everything sameday. They were fast and efficient. I would highly recommend anyone to take there vehicle there. They are fast, friendly and have reasonable rates.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Joe! We're glad you had an exceptional experience, and we appreciate your recommendation!
Oil change
Service was quick and complete. Coffee is always available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Larry! We're glad you enjoyed your visit!
