Reviews
OIL change
I was early for my oil change they put me right in NICE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Overpriced tune-up
Service department was great! Price was horrible. I was originally quoted $225 for a tune-up, which beat out the local competition for a tune-up. When I picked up the car, I was billed $450!!!!! What a rip off! I have heard othe r people complain about this.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Experience-Second purchase from Lithia
We have purchased 2 vehicles now from Lithia (Norman) and had a positive experience both times. We are from Sheridan, Wy and the Sheridan Toyota dealership just doesn't want our business. We highly recommend Lithia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're glad to hear you've had good experience with us! We appreciate your recommendation and look forward to seeing you again.
Great customer service!!!
I was greeted warmly as soon as I pulled up. Felt like I was listened to. My service was done in a timely manner and Mack was great going over things with me. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We're so glad you enjoyed your visit! We hope to see you again!
Thane made my day!
Thane went out of his way at to make my oil change great! He reminded me to use my coupon for nice wiper blades for only $2.00 a pair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad Thane could help you out during your recent visit! If you need anything, let us know!
Service
Always great service every time I come in for my vehicle services
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rick, thank you for this feedback. We value your business and look forward to your next visit!
Car buyer at Lithia Toyota
Kristen & Brittany made my purchase experience exceptionally great!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Kathy! We're glad our team could exceed your expectations!
Owner
Great buying experience , I will return to purchase again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Leon! We're happy to help and love hearing when customers have a great experience. Until next time, take care!
Outstanding Buying Experience
We came into Lithia Toyota Billings with an idea of what we wanted and a price range we needed to work within. Our salesperson, Tristen Tillerson, helped us through the entire process and stayed late to ensure he was with us throughout the entire process of getting a new Tundra and a new Camry. Sarah in the finance office was terrific to work with and made the paper signing process a breeze. We truly couldn't be happier with our buying experience at Lithia Toyota Billings.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jim! We're glad you had such a great experience, and we'll be sure to pass along your feedback to our team!
Tune Up Time
Jim Harman is an excellent service representative. He is one of the several reasons I bring my car to Lithia TOYOTA. I have recommended this dealership to others and will continue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We think Jim is excellent, too; and we appreciate your recommendation!