Lithia Toyota of Billings

Sat in all of the mid size SUV's and the Highlander felt the best of all of them. Rick Nickels was the first salesman to help me and I liked his approach and personality. I came back the next day and looked at all of the colors and then settled on the one that I ended up purchasing. He was very helpful and knowledgeable from the very beginning. I even lost my wedding ring while I was there and he went the extra mile and dumped out the bathroom garbage and there it was.

I have delt with Don Speck for almost 6 years. He knows his vehicles and is top notch with his knowledge! My buying experience with Don has been incredibly easy and quick! He knows my husband and myself by name when we come in to the dealership. Don treats us with the upmost respect. I have personally worked at a dealership myself and Don treats you like a human and not just a number. He truly cares and listens to you and what your looking for in a vehicle. Please give that man a raise!!

I left my Tundra overnight so they could do a test run in the morning. I have been experiencing a vibration in the front end but it seems to disappear after about 1/2 a mile on the road. I spoke to Carlos who was the technician who drove the truck the following morning. He was not able to detect the vibration I have been hearing. We did have a conversation and I described what I was hearing and he told me he has experienced that kind of vibration before. Without tearing the front end apart at my expense, he was able to give me a very good idea of what the cause is how to go about getting it repaired. I was very appreciative of the knowledge he had and advice he was able to give.

Staff was very respectful and helpful during intense negotiations. We ended up with a good price after a long day of back and forth. We are very happy with the car so far.

Received excellent service with purchasing a new forerunner in Billings. The sales gal was efficient, knowledgeable and organized. Thank you Kristen Paulsen. Loved the introduction to all the departments at the dealer.

Great service! Chris put me at ease and was easy to work with.

Prior happy customer second car bought there friends have been happy customers too have high praise for service dept boy friend has great experience also

After first researching what my family wanted in a vehicle we looked at the website and found there was one matching vehicle. Of course we were worried that it would sell immediately so we could shedule a test drive. As it turns out Jake (the representative that answered) stayed with us through the whole process. Our thanks to you Jake for making our Toyota experience so great. And a hearty kudos to your sales manager Patrick for being so understanding with our delays in getting the deal completed.

I had the best sales person. She got us the deal we needed with a vehicle that suited us perfectly! Couldn't be happier.

Fast and efficient- oil change and checked the tires- a nail in one of the tires Fixed it and was not sitting for a long time to get that done😊