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Lithia Toyota of Billings

(1,272 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 504-6087 (888) 504-6087
Used (888) 836-0224 (888) 836-0224
Service (888) 461-9896 (888) 461-9896

Reviews

(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Billings from DealerRater.

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great service

They were very kind to me and explained things clearly, they were also fast and efficient! It was very pleasant to wait in the building as they had warm apple cider!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Joan! We're glad to hear you enjoyed your experience here. We're always happy to help!

Lithia Toyota of Billings is GREAT!

We had a wonderful experience at Lithia Toyota in Billings, Montana. We had the opportunity to work with Jake Gruel and he truly did everything he could to get us the best deal. The financing department is wonderful too, Jhevon new what he was talking about and was more than willing to answer our questions. We never felt pressured which was truly a relief. We would hands down recommend the Lithia Toyota team to any of our friends and family. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a wonderful experience, Megan! We appreciate your review and recommendation, and we'll be sure to pass along your feedback to our team.

Awesome service

My wife has owned Toyotas since 1996. Their service is the best around and she would recommend it to anyone no matter the make of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kevin! We're always happy to help, and it's great to see your feedback.

Mr.Steve Beadle

I was treated extremly well and the salesman worked hard to make me a deal I was happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Steve! We're glad you enjoyed your experience here.

Friendly efficient service.

I bought my car at this dealership and have always used it for service and repairs the staf is always friendly and efficient and gets my vehicle done in a timely manner and expalians everything in detail to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Paula127. We are always happy to help and love hearing when our customers have a friendly experience time and time again.

My service at Toytoa

Toyota has done a good job so far. Nothing yet has made me believe they haven't. Definitely better than Subaru. That is for sure.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Please don't hesitate to reach out if you need anything else.

Super Service!

Whenever my van is in for service it is a painless process. The service team delivers as promised and for a fair price. Won't take it anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Crissy! We're glad we can always meet your expectations. We look forward to your next service visit!

good deal, family friendly, accommodating

We drove up from Rapid City to buy a new Toyota after the folks in rapid city treated us terribly. Norm (salesman) was great to work with, he was very knowlegable and friendly. He answered all of my questions promptly via txt message which was great with my busy life! When we showed up at the dealership (after a 6 hour drive with 4 extremely restless kids) he met us at the door and did everthing he could to help us including making the kids popcorn and finding them some toys to play with so we could talk business. I feel like we got a great deal on our new Toyota and the finance guy (Thevon) was very thorough with the loan and warranty information. We walked out of there feeling confident in our purchase! Thank you Lithia Toyota, we will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're so glad we could make your experience a friendly, great one! Enjoy your new Toyota, and take care!

Great service

Robert got my Prius in for a service on Friday Feb 9, 2018. The service team works things very smoothly from the time you pull in to the time you leave. Robert is through, honest and personable. Really appreciate your professional service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We work hard to provide a smooth, quality experience, so it's great to know our efforts have paid off. We'll be sure to pass along your comments to Robert.

Reliable Service

I feel that the service is reliable and dependable. I have always been treated with respect and I trust what I am told about my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to see your feedback, Lisa! Thanks for the review, and we look forward to your next visit!