Reviews
Was a great experience for my son who just turned 16.
The sales person was attentive and understanding as this purchase was for my 15 year old son. He learned a bunch. He will easily be able to do this on his own.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time to leave us a review, Henry. We are so glad to hear Tristan was attentive and understanding. If you have any questions, please don't hesitate to reach out!
New toyota purchase.
Everyone involved in my purchase was excellent. Patrick, Don and Jim H along with shop technicians worked to make my purchase excellent. as usual . Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, HH! We're happy to hear your experience was excellent, and we'll be sure to pass along your feedback to Patrick, Don and Jim H!
My experiences with Lithia Toyota
I have done business with Lithia for quite while , both for purchasing a vehicle and service and have always been treated very well.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, William. We are always happy to help and love hearing when our customers have a wonderful experience time and time again. If you need anything, you know where to find us!
Quick and Easy
The team gave me a quick, easy and fair deal. We will probably use the dealership again in the future. Can't wait to drive our new 4-runner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, 4-Runner Family! We're happy to hear your experience was quick and great. Enjoy the 4-Runner!
great
answered all questions and concerns, presented a professional appearance, all employees were knowledgeable and well trained. show room was clean and well designed to assist the customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We are always happy to help and love hearing when our customers have a professional, helpful experience. Be sure to come back for any other vehicle needs.
Service Visit
Great Service Personnel. Robert in the Service Dept. has been a great contact. Always enjoy working with him. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We think Robert is pretty great, too, and we'll be sure to pass along your feedback. Hope to see you again!
Very good experience
Josh was great to work with. He wasn't pushy at all, just informative, patient and helpful. I would recommend Lithia to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Paula! We're glad to hear Josh was so helpful. If you need anything else, please let us know!
Land cruiser purchase
Great experience and would definitely recommend the dealership to orhers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Richard! We're so glad to hear your experience was great, and we appreciate the recommendation!
Once again, beyond expectations
My husband and I have owned several Toyotas, purchased from different areas in the West, and Lithia Toyota of Billings is hands down the best dealership weve ever worked with. We just finished closing on our 3rd vehicle bought there, and once again, are delighted with the vehicle and the buying experience. Not only do they always have their vehicles priced right, they give an excellent trade in value. There is no waiting around, no wheel & deal and no gimmics. Our only regret with this purchase is they are located across the state from us, so we cant use their service department (also the very best) Thank you Keith, Rick, and everyone else who helped us. Once again, you went above and beyond. Nancy & Luis
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nancy & Luis! We're so happy to see your fantastic feedback! It's our goal to give customers an exceptional experience, and we're glad to hear that's happened many times. Thanks for the review!
Review
The customer service I got from Lithia Toyota was great. I have no complaints whatsoever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Tammy! We strive for an excellent customer experience, so we're happy to hear that's paid off. If you need anything else, please don't hesitate to reach out.