Reviews
With the current economy, the buyer is not given many
With the current economy, the buyer is not given many options with the purchase price.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
1, Our goal is always to provide every customer with a great purchase experience as well as transparent, market competitive purchase terms. As one of the largest volume BMW dealerships in Maryland, we believe we successfully deliver on that goal. Our General Manager, Matt Dolesh, would like an opportunity to discuss any concerns you may have, but we cannot identify you in our database to proactively reach out. If you would like to discuss anything further, please contact Matt at mdolesh@mileone.com or 301-679-4375. Thank you.
Great Experience
I recently bought a 2018 Toyota 4Runner from Nate Vitek at BMW of Silver Spring, and it couldn't have been smoother... from setting up the appointment, to the test drive, to finalizing the deal. Nate is a great salesman and he didn't pressure me, or force me into something I wasn't looking for. Best car buying experience I've had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Working with Brittany to purchase my vehicle was one of
Working with Brittany to purchase my vehicle was one of the best customer services I have ever received. The process was not stressful or tiresome. If I had to go back again, I would definitely go back to work with her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
I recently bought a 2018 Toyota 4Runner from Nate Vitek
I recently bought a 2018 Toyota 4Runner from Nate Vitek at BMW of Silver Spring, and it couldn't have been smoother... from setting up the appointment, to the test drive, to finalizing the deal. Nate is a great salesman and he didn't pressure me, or force me into something I wasn't looking for. Best car buying experience I've had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi David, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Ron's Professionalism Enhanced the Experience
This was my second purchase from Ron. It will certainly not be the last. He is personable, has a vast amount of knowlegdge about the product, and keeps his customer in the loop throughout the car buying experience. Ron is an exceptional salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kim, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
The second time working with Ron certainly did not
The second time working with Ron certainly did not disappoint. He is very responsive, a clear communicator and knowledgable about the product itself. I will not hesitate to reach out to him for my next BMW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kim, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We are always more than happy to assist you if anything else comes up. Take care!
It was a smooth and easy going process.
It was a smooth and easy going process. I’m happy to have come to BMW of Silver Spring. Christian was a great salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.
Desirea was incredible to work with.
Desirea was incredible to work with. It was a pleasure to have her throughout the entire process, from build through delivery. She was the most reliable professional I have worked with. She was easy to communicate with, punctual, and would provide updates without inquiry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Desirea was a pleasure to work with.
Desirea was a pleasure to work with. She continued to update us on the process of the purchase and made communicating with her and the team a breeze. I appreciate all the hard work she did to help with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Christian got me into the exact vehicle I wanted.
Christian got me into the exact vehicle I wanted. He is extremely knowledge, and more importantly during the whole experience I never felt pressured to buy, not even once. He made the experience fun which typically car buying never is, but with Christian it was so simple. Highly recommend buying your next vehicle from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!