Reviews
I love this dealership.
I love this dealership. The service department, the sales, the management. I really enjoy all of my experiences with the staff at BMW Silver Spring .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Smooth and pleasant experience.
Smooth and pleasant experience. Desirea was wonderful to work with and went out of her way to accommodate me and the delivery before the holidays.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Good dealership in Maryland.
Good dealership in Maryland. I will recommend this place to my friends and family that’s it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I recently purchased a BMW, and my experience was
I recently purchased a BMW, and my experience was absolutely fantastic, thanks to Ron Askew. From the moment I stepped into the dealership, he provided exceptional service, making the entire process smooth and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Eric Lovo has been an amazing help, with answering any
Eric Lovo has been an amazing help, with answering any and all questions I’ve had with nothing but transparency. It’s clear that BMW of Silver Springs focuses on a culture of Customer first and prioritizes their employees enforcing this!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Brian, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I’ve only had the car 5 days and the battery is dead.
I’ve only had the car 5 days and the battery is dead. Not sure whose fault this is but it’s beyond an inconvenience and I’m probably returning the car
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Zweirj, Thank you for taking the time to provide us with feedback. We are sorry to hear about the battery inconvenience occurring so soon after delivery. We appreciate you speaking with our Pre-Owned Manager, Iso Ebong, and allowing us the opportunity to resolve your concerns and fix the battery. If you have any more concerns, please reach out to Iso directly at 301-679-4411 or by email at aebong@mileone.com.
Unfortunately it was more than the battery and something that couldn’t fixed in a day or two.
Our experience at the BMW of Silver Spein is
Our experience at the BMW of Silver Spein is unparalleled. We have felt well cared for from the start.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Desirea was very helpful and transparent while I was
Desirea was very helpful and transparent while I was deciding on a car. She was pleasant to work with and offered a very fair deal on the model I ended up choosing. She helped me set up the car's tech and gave a walkthrough of the various features. Thank you for such an easy and pleasant experience! Naeim was the finance manager we worked with and needs to work on his approach with customers. He spent the entire signing process in a very small office coughing profusely towards us. Understandable that it can happen, but put on a mask please. He also tried too hard to get us to agree to extended warranty options (we said no at least 5 times before he'd accept that answer), then became visibly annoyed after we declined. It's an unprofessional approach for a supposedly high-end dealership and frankly convinced us NOT to get the extended warranty, if anything.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My purchase at the Silver Spring BMW was made the best
My purchase at the Silver Spring BMW was made the best experience by having a great salesman Scott Sohn. He was very professional and helpful during the process. He is a well seasoned salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great purchasing experience.
Great purchasing experience. Scott Sohn was a great salesman. Neihem is a great financial person and made my purchasing experience a great one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!