BMW of Silver Spring

It was the easiest car I’ve ever purchase that started with a prompt response to my email inquiry and then phone calls.

Amit spent considerable time reviewing the cars technology, making sure we could take advantage of features

Kyle is the absolute best. He was helpful, patient, and honest. I had been to several dealerships around the DMV, and the service I received in those places was consistently subpar. Kyle was a breath of fresh air. He understood me. He understood what I was looking for, understood the budget I was working with, and understood how to work with me. This was a revelation, especially after weeks of frustration and working with salesmen in other dealerships who clearly put their priorities ahead of mine. Kyle, thank you for everything. Everyone else, you can't go wrong with Kyle!

Great experience with this dealership. Eric was very professional & helpful with an initial test drive, as well as in finding the perfect car for me and arranging a great financial deal when I decided to purchase. He was communicative in letting me know when my car would arrive, then answering every question before I drove off the lot. He’s since followed up with emails and more information on the car. I definitely recommend working with BMW Silver Spring & Eric Lovo.

I would like to commend 3 outstanding people at the dealership that have been most helpful: * Rachel in Service * Amit in BMW 'Genius' * Miguel in Sales These exemplary personnel make it a pleasure to deal with BMW

Ron Askew is simply phenomenal!! As a first-time car buyer, Ron took care of me like family, going above and beyond to make my purchasing experience a total success. After some research, I became interested in the X2 xDrive28i and Ron was very attentive to the features I requested upon test driving the model. He truly did the impossible—locating a vehicle with my EXACT specifications out-of-state and coordinating a dealer-dealer trade to get it! Ron kept me informed throughout the entire process, and when I went to finalize the purchase, even surprised me with all-weather mats as a warm welcome to the BMW community! I am so happy with my new vehicle; I still cannot believe my dream car became a reality, and I cannot thank Ron enough for his unending service and support!!

Ron Askew is simply phenomenal!! As a first-time car buyer, Ron took care of me like family, going above and beyond to make my purchasing experience a total success. After some research, I became interested in the X2 xDrive28i and Ron was very attentive to the features I requested upon test driving the model. He truly did the impossible—locating a vehicle with my EXACT specifications out-of-state and coordinating a dealer-dealer trade to get it! Ron kept me informed throughout the entire process, and when I went to finalize the purchase, even surprised me with all-weather mats as a warm welcome to the BMW community! I am so happy with my new vehicle; I still cannot believe my dream car became a reality, and I cannot thank Ron enough for his unending service and support!!

I recently had the pleasure of working with Ron Askew at BMW of Silver Spring while purchasing my new BMW, and I couldn’t be more satisfied with the experience. From start to finish, Ron was approachable, knowledgeable, and never pushy. He made sure to guide me through every step of the process, addressing all my needs. Ron’s commitment to customer satisfaction is evident in his attentiveness and dedication. He truly stands by his clients and works hard to ensure they have a positive experience. I will definitely return for my future vehicle purchases and highly recommend Ron to anyone in the market for a new BMW.

I encountered an issue with the my BMW application, specifically an inability to access certain features, such as the preconditioning option. Despite reaching out to the BMW hotline and their subsequent attempts to troubleshoot the matter, the problem remained unresolved. I then contacted Amit Thanki at the BMW of Silver Spring service center, who promptly resolved the issue with remarkable efficiency. Amit has consistently demonstrated exceptional expertise in addressing various challenges I have faced with my vehicle’s features, including resolving the eSIM complications I previously encountered. I am deeply grateful for the invaluable assistance Amit has provided. His patience in elucidating complex technical details and his affable demeanor make collaborating with him a truly pleasant experience. My heartfelt thanks to Amit for his outstanding support.

The dealership is fantastic. They are professional and prompt. Every detail of the buying process was made simple. My experience purchasing a vehicle at BMW of Silver Spring was the smoothest I've encountered.