Reviews
Mr. Askew was extremely helpful and attentive when I came...
Mr. Askew was extremely helpful and attentive when I came in to buy a car. He assisted in both the purchase of a new car and trade-in. I would recommend this dealership and sales person to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dlipshultz, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Another great experience
Third round of leasing with the dealership and the second with Andy. Always a fair negotiation and Andy has been very accommodating and a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tk, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
3rd lease and going strong
Third round of leasing with the dealership and the second with Andy. Always a fair negotiation and Andy has been very accommodating and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Awesome Customer Service
I was helped by the Eric and Allen. Eric went above and beyond with my purchase. He was really organized with pretty much everything. From getting the cars that I was interested pulled to the front to all the paper work. The staff here is very helpful and kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
Rajithads, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The customer service here was absolutely incredible....
The customer service here was absolutely incredible. Everyone was very kind, respectful, helpful, and easy to talk to. Everyone worked quickly and efficiently to give me the best dealership experience I've ever had- certainly leagues better than other places I went to in my search. For a BMW dealership, they handled me and the Jeep I was purchasing better than three Jeep dealerships I went to. I can't talk highly enough about these folks - especially Mr. Eric Lovo! This guy really knows his stuff. He was friendly, helpful, and all around amazing to work with. I'm super grateful that he helped me out and had me well taken care of!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Best vehicle purchase experience so far
We purchased CPO 2016 BMW i328 xDrive from BMW of Silver Spring. Car and price is great. My salesperson was David Davila. I can say that this was best car purchase experience I ever had. Absolutely no pressure. The purchase was held in an easy and relaxed atmosphere. I really appreciate how David patiently answered all the stupid questions and clearly explained the unfamiliar functionality of the car for us. Allen Kim helped us a lot with all financial matters and made the financial side of the deal very easy. We were also touched by the warm welcome of sales manager Michael Bolgar, an absolutely friendly person. Will return here for the next vehicle .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yevhen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Very impressed
We purchased CPO 2016 BMW i328 xDrive from BMW of Silver Spring. Car and price is great. My salesperson was David Davila. I can say that this was best car purchase experience I ever had. Absolutely no pressure. The purchase was held in an easy and relaxed atmosphere. I really appreciate how David patiently answered all the stupid questions and clearly explained the unfamiliar functionality of the car for us. Allen Kim helped us a lot with all financial matters and made the financial side of the deal very easy. We were also touched by the warm welcome of sales manager Michael Bolgar, an absolutely friendly person. Will return here for the next vehicle .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Yevhen, thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
buying a used car
mr . ron askew was a great sale man , he help me understand what I was doing and he had it very easy for me. this wast my first time buy a car from a dealership and yes I was very very nervous, but faith full mr Ron calm me down and help me out so I would have to say. it was a great move foe me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lester, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
it was a good day
mr . ron askew was a great sale man , he help me understand what I was doing and he had it very easy for me. this wast my first time buy a car from a dealership and yes I was very very nervous, but faith full mr Ron clam me down and help me out so I would have to say. it was a great move foe me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lesterwlsn, thank you for your kind review; we are happy to pass along your comments to Mr. Ron Askew here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We had to get something serviced on our X5 and Tyler...
We had to get something serviced on our X5 and Tyler Pires was completely on top of his game with efficiency and excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your experience with Tyler at BMW of Silver Spring. We strive to complete all of our service appointments in a timely manner because we know our customers have such busy schedules. Have a great day!