BMW of Silver Spring

Excelente service by Miguel Mendez. He was diligent during the car purchase process. He explained everything to me and had the car ready to go hassle free. He was very professional. Miguel and Allen stayed after business hours the day I purchased the vehicle to complete the process and and I drive home with my first BMW.

Miguel was very attentive to our needs and was extremely knowledgeable about all of the products we asked about. He was very patient and did not try to sell us just anything. He took his time with us and made the buying process extremely seamless. With his excellent service, he at least deserves his own printer.

Miguel Mendez was our sales person was genuine and very attentive to our needs. He was also extremely knowledgeable about all of the products we asked about. He was very patient and did not try to sell us just anything. He took his time with us and made the buying process extremely seamless. With his excellent service, he at least deserves his own printer.

Great experience buying new BMW after being ignored at another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greeted byAlejandro as soon as we walked we and he took great care of explaining the option and vehicles. We returned the next day and Desirea put the icing on the cake completing the sale. Everyone was so informative and patient. JC made the dealing actually fun. Thanks for a stress free and friendly environment while we got the truck of our dreams.

Andy Alexis was attentive and indulged our inquiries until we were able to decide on the BMW that best fitted our family's needs. We were satisfied with the vehicle, however there were some accessories missing; which I will have to come back to the dealership for.

The BMW dealer in Silver Spring was very good, particularly Andy Alexis. Andy made my mind change to buy BMW over Mercedes and Audi.He was very nice and didn't push me to buy , which I liked.

From the first phone call till we drove off our new purchase, Eric made sure our purchasing experience was smooth and too class! The best experience we have had while purchasing a car!

I knew exactly what I wanted and Silver Spring had it. Max made my purchase simple, fast and a pleasant experience. I was in and out in two hours, got a fair price for my trade in and a great price on my new X5.

I worked worth Eric Lovo on my purchase of a new BMW. I scheduled time with Eric and he set up test drives of 4 or 5 cars in which I expressed interest. Eric made himself available for about four hours as I drove and re-drove the cars. He answered my questions and offered thoughts but was very unintrusive during the process. After I settled on two possibilities, he gave me more time the following day so my wife could drive my top choices. After making my pick of models (a 540i xDrive), Eric spent additional time helping me decide on options and colors, explaining what some of the options were and finding cars on which I could experience the option or see the color. I have seldom had such a terrific experience shopping for anything! When I finally decided what I wanted Eric ran searches to find my car. Unfortunately, it was not to be found within the target search area. No problem at all since BMW will custom build you the car you want! How awesome is that?! Unfortunately, BMW doesn't build cars in Germany in August and this was end of July. So I'd have to wait a month or so to place my order. When BMW mfg came back online the ordering website indicated a few new colors were available on the 5-series cars. This turned out to be perfect since I had "settled" on an earlier color. Unfortunately there were no cars in the immediate area with my new choice of color - Anthracite Black II Metallic. I finally placed my order in early November and took delivery of my beautiful new custom-built BMW 540i xDrive in Anthracite Black II Metallic the week before Christmas. My experience with BMW of Silver Spring and, specifically, with Eric Lovo was fantastic! I would happily recommend this dealer and Eric Lovo to anyone shopping for a car.

We bought this car from BMW Silver Spring because of Max. Without exaggeration, I’ve never worked with a better salesperson. This is how buying a car should be. Max is efficient, friendly, extremely knowledgeable, and genuine. If I could I’d never buy a car from anyone else. Julia was terrific, she got us through finance quickly, answered all of our questions, and was very friendly.