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BMW of Silver Spring

(5,888 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Great Experience

Mr. Walker and I walked into the BMW showroom on 12/26/2-19 and was greeted by Ron Askew. Mr. Askew was very professional, being very attentive to our wants and needs. He made our first experience with BMW great at this time. We highly recommend Mr. Askew. Thumbs Up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Merle, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great Experience

Mr. Walker and I walked into the BMW showroom on 12/26/2-19 and was greeted by Ron Askew. Mr. Askew was very professional, being very attentive to our wants and needs. He made our first experience with BMW great at this time. We highly recommend Mr. Askew. Thumbs Up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your wonderful car buying experience from Ron at BMW of Silver Spring. From the time you walk into our showroom we want our customers to feel welcomed and well informed about the vehicles you are interested in. We hope you enjoy your new ride!

My Partner and I got 2 vehicles at this location and we...

My Partner and I got 2 vehicles at this location and we had a great experience. Miguel Mendez is a professional salesman. Thank you Miguel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your wonderful car buying experience from Miguel at BMW of Silver Spring. We appreciate when customers come back to see us again for another vehicle. We hope you both enjoy your new vehicles!

THE BEST BMW dealership in the DMV!

Always provide excellent customer service each and every time. Highly recommend client advisor Andy Alexis Sr. Will continue to only go to BMW of Silver Spring! Forever customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bimmerbabe, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

THE BEST BMW dealership in the DMV area. Highly recommend...

THE BEST BMW dealership in the DMV area. Highly recommend client advisor Andy Alexis Sr. Great customer service each and every time for every thing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your wonderful car buying experience with Andy at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

CAR SHOPPING

I made an appointment to test drive a BMW, had the pleasure of meeting Max Moyer, who was my sales associate. Max was so personable, friendly, and very helpful to me during the car buying experience. Not only did i not feel pressured, but any questions or concerns that I had regarding pricing, car details, etc. Max was very helpful and made this a very comfortable experience. I must say that he is sure to get requests for other customers. Very good vibes in knowing that he put smile on my face when I made the decision to purchase. Talented service individual with awsesome customer service skills. Thank you again Max!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your exceptional experience with Max at BMW of Silver Spring. We are pleased to hear that Max was able to make the car buying process simple and informative. We hope you keep our service department in mind for any future service needs. All the best!

Excellent top notch dealership. Personal service with...

Excellent top notch dealership. Personal service with superior technical knowledge of BMW products. I am repeat customer and would not think of buying a cR anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your recent car buying experience from the team at BMW of Silver Spring. We are always excited when repeat customers come back to see us again. We hope that you enjoy your new X6!

Working with Max Moyer has to be the best experience I...

Working with Max Moyer has to be the best experience I have ever had in purchasing a new car! He is personable, very knowledgeable and an asset to this company!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your experience with Max at BMW of Silver Spring. We strive to make all of our customers have a memorable car buying experience. We hope you enjoy your new ride!

Reeja V

I had my second fantastic experience buying my vehicle from BMW of Silver Spring. David Davila is great to work with. He is very professional, knowledgeable, and easy to work with. I highly recommend him for your next car experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen once again! Thanks for the recommendation, and have an amazing day!

Trading in my older car for a newer model

Karen was an excellent salesperson - very knowledgeable, pleasure to work with her. Vo was equally good. Impressed by the speed with which he processed our loan .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Safiyeh, thank you for your feedback. We're thrilled you found Karen knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!