Reviews
Steve truly gave me an amazing purchase experience.
Steve truly gave me an amazing purchase experience. I custom built a car and Steve updated me throughout the whole duration until the moment it landed at the dealership. He walked me through all the new technological advanced features of the car. Steve was very transparent about the whole process and knows pretty much everything there is about cars. I highly recommend contacting Steve whether you know what car you want or if you have no idea what car you want. He will put you in a car you love. Even after the purchase he stayed the main point of contact for any questions I had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Qin, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
It was a pleasure working with Harold.
It was a pleasure working with Harold. His expertise and friendly manner made my decision easy. The sales process was enjoyable. I highly recommend Harold as a client advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!
Desirea was incredibly helpful and knowledgeable about
Desirea was incredibly helpful and knowledgeable about the car. She was a pleasure to work with and continues to be a resource after the purchase date.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Working with Iso was fantastic car buying experience.
Working with Iso was fantastic car buying experience. Professional, responsive, and straightforward. I highly recommend working with him and BMW Silver Spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!
Pleasant buying experience
Dealership was very friendly. They were eager to answer all of my questions and helped to expedite our purchase process. Pricing was reasonable and Ron was helpful in getting us a good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Very helpful service by Kyle and Eric.
Very helpful service by Kyle and Eric. Made the difficult process of buying car much easier. I will work with them again in future as well. There were some real steep hill but they helped me get over it and we ended up buying 750e 2024 with all the options I wanted. Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Gen was very responsive to all my needs.
Gen was very responsive to all my needs. And was always available to answer all my question my new purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I recently purchased an x3 from Nate at BMW of Silver
I recently purchased an x3 from Nate at BMW of Silver Spring and the process was smooth and efficient. Nate was absolutely fantastic, didn’t push me into buying and offered me a great price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Harold Shelby is very knowledgeable and confident
Harold Shelby is very knowledgeable and confident salesman who takes the time to show you all features of the vehicle, and makes sure all needs are met.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
The staff at the location was Very professional,
The staff at the location was Very professional, effective communication. My agent was very helpful and easy to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mariama, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!